We have been working with ContactPigeon for several years, and our strategy includes email, push, automation, and on-site personalization. We also use Menura AI, which has been a very positive addition and has helped with the ordering process.

We regularly adopt our account manager’s recommendations, and we have already built up a strong setup involving newsletters, multiple automated journeys, pop-ups, and segmented lists. ContactPigeon gives the opportunity to always try and add new tactics rather than reaching a fixed, stuck setup.

Since 2018, ContactPigeon has become an important part of our digital marketing activity. We use the platform across emails, automation, push notifications, and pop-ups, and managing all these activities in the same environment makes it easier for us to coordinate. Our communication corresponds to the different stages of the customer journey, and this strategy contributes directly to the sales of our online business. We have also launched Menura AI, giving our visitors the chance to get immediate assistance while browsing, adding an extra layer of support.