Cireson
7 reviews
- 1 profiles
- 4 categories
Average star rating
4.7
Serving customers since
2011
Cireson Reviews
PH
Paul H.
An excellent IT Service Management solution for the enterprise!
Tikti is the real deal. We loved the right-click ticket from a Teams chat. We saw immediate value with all the other ITSM features, especially how customizable it is for multi-department use.
MC
Mark C.
Tikit transformed our Service Desk with it's Microsoft 365 integration
As the title says, we use Microsoft Teams heavily and really value the seamless integration of users and IT to communicate. One of the best features is the Tikit Virtual Agent, where users can solve their own issues without contacting support.
AC
Verified User in Consumer Services
Amazing Micrsoft ITSM service desk that works with Teams
Enterprise ITSM features that work within Microsoft Teams, Power Automate and Power BI. Tikit also has great web experiences for the agent and end users. Also a great experience working with their team, super responsive and knowledgeable.
About
What is Cireson?
Founded in sunny San Diego in 2011, Cireson has been a pioneer in Microsoft IT Service Management from day one. Our mission is simple: deliver intuitive, AI-enhanced Service Desk software purpose-built for Microsoft-first organizations. We design human-centered Help Desk solutions that automate tasks, streamline workflows, and scale effortlessly across desktop, mobile, web, and chat — with deep integrations into Microsoft Teams, Microsoft 365, and the Microsoft Cloud. From IT to HR to Facilities, Cireson empowers teams to deliver exceptional service, wherever work happens.
Details
Year Founded
2011
Website
www.cireson.com