I like the automations in ChurnZero and being able to assign things to different people in my company easily. It saves me time and helps me assign tasks to people without having to go through a lot of back and forth communication.

Since day one, we have had a customer success manager and an implementation specialist. The implementation workbook provides a very structured approach in terms of how to build the connectors, how to define the mapping rules, and walk us through some key design decision principles. The dedicated onboarding team guided us through the implementation journey, which was instrumental to the project's success.

i think it very organized and clear to navigate