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Certainly Group ApS

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11 reviews
  • 1 profiles
  • 9 categories
Average star rating
4.8
Serving customers since
2017
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Certainly Group ApS Reviews

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Verified User in Education Management
AE
Verified User in Education Management
06/24/2022
Validated Reviewer
Review source: Organic

Great, easy to use product, amazing staff and support

The chatbot is fast and easy to use. It's easy to train it to understand natural language questions and comments. The staff are amazing and the most helpful!
Verified User in Gambling & Casinos
AG
Verified User in Gambling & Casinos
05/03/2022
Validated Reviewer
Review source: Organic

Great journey so far

The customer support team have been fantastic, bots are easy to set up and build.
Ulrik L.
UL
Ulrik L.
04/28/2022
Validated Reviewer
Review source: Organic

So much more than a chatbot!

Besides the basic fact that it has drastically reduced Pakke.dk’s expenses on customer care, and thus increased our profits substantially, it is also clear by now that the quality of the output is nothing but amazing. We operate in several languages in the entire Scandinavian market and the US, and we see the same pattern emerge across cultural and language differences. It reduces time spent, raises the profit, and adds quality due to the persuasive design of the interaction ontology. In solid numbers, the conversion rate for traffic coming through the chatbot is 4 times higher. What else on the market does that?!? If you know, please tell us.

About

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HQ Location:
Copenhagen , Capital Region

Social

@Certainly_io

What is Certainly Group ApS?

Certainly, previously known as BotXO, is a company specializing in AI-driven chatbot solutions that enhance customer service experiences. Their platform is designed to improve customer engagement and streamline interactions through advanced automation, enabling businesses to deliver instantaneous support across various digital channels. Certainly offers tools to create, manage, and optimize chatbots tailored to specific business needs, ensuring a seamless and personalized user experience.

Details

Year Founded
2017
Website
certainly.io