+ Their chat-bot development is top-notch, and the compatibility with Zendesk is seamless. + The versatility of the platform is what sets it apart, allowing me to create custom chat-bots that meet my specific needs. + The support I have received throughout the onboarding process has been exceptional, and the platform's versatility has allowed me to create a chat-bot that is tailored to my business's needs.

With Certainly, you ensure top-quality service to deliver a fantastic AI Bot that your customers will love! Together with Certainly, we have helped our customers enhance their customer experience with: - Their comprehensive, module-based canvas where you can create your bots and efficiently manage them. - Their Webhook building features enable us to offer an intelligent Bot that may help customers self-service themselves. - Their AI platform is already built, so most of the heavy lifting is off our shoulders. No coding is required! - Their proactive and friendly Support will always lend you a hand, and they want to build long-lasting relationships by engaging with us to test new features. - Their native integration with Zendesk is fully supported, allowing us to create ticket handovers to follow up with our customers!

Certainly seems like at a stage, when they can still focus on every customer's success. It is their big advantage among many SaaS solutions on the market when the conversations with support and success teams become an "enterprise-level" bureaucratic back and forth.