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Carbon

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32 reviews
  • 2 profiles
  • 3 categories
Average star rating
4.9
Serving customers since

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29
3
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Carbon Reviews

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Profile Name
Star Rating
29
3
0
0
0
Xiang L.
XL
Xiang L.
05/22/2024
Validated Reviewer
Verified Current User
Review source: Organic

Highly Responsive Support

So we were one of the early adopters of Carbon which may be a bias since it is likely the reason why our favourite part of their company is their responsive support network. In the beginning, there were several bugs and issues with their tools, but each time we pointed them out in the Slack channel, a member of their team would respond almost immediately (even at 2am once!) and the issue would be resolved the same day. I don’t know if the other companies have had the same experience with this customer experience, but we are very satisfied with ours.
DW
Dean W.
05/21/2024
Validated Reviewer
Verified Current User
Review source: Organic

Innovative and adaptive

The best part about working with Carbon is likely their constant innovation and adaptation. Several times a week, my team would receive updates from them on new features and programs, and the various different integrations that they offer. Additionally, they are very responsive and accommodate special requests all the time, such as that one day where we had more usage than usual and needed a character limit extension.
RF
robert F.
05/21/2024
Validated Reviewer
Verified Current User
Review source: Organic

Fixed our pain point well

Their platform UX has been smooth compared to the other ones I’ve tried and there’s a lot less clutter on the screen.

About

Contact

HQ Location:
Seattle, US

Social

@carbon__ai

What is Carbon?

Carbon is an innovative technology company that specializes in developing advanced artificial intelligence solutions for various industries. Their platform leverages machine learning and data analytics to enhance decision-making processes and optimize operations. With a focus on sustainability and efficiency, Carbon aims to empower businesses to harness the power of AI for improved performance and reduced environmental impact. For more information, visit their website at https://carbon.ai.

Details

Website
carbon.ai