CallRail

Show rating breakdown
4.5 out of 5 stars
1,977 reviews
  • 1 profiles
  • 11 categories
Average star rating
4.5
#1 in 3 categories
Grid® leader
Serving customers since
2011
Products
Reviews
About
Products
Reviews
About

CallRail Solutions

Discover ready-made solutions that bring related products, reviews, and resources together in one place.

Profile Filters
All Products & Services
Voice Assist

All Products & Services

Product Avatar Image
CallRail

1,977 reviews

CallRail is the AI-powered lead intelligence platform that makes it easy for businesses of all sizes to market with confidence. Serving more than 200,000 companies worldwide, CallRail’s solutions help businesses track and attribute each lead to their marketing journey, capture and manage every call, text, chat, and form, and use insights surfaced by AI to optimize their marketing.

Profile Name

Star Rating

1498
403
47
13
16

CallRail Reviews

Review Filters
Profile Name
Star Rating
1498
403
47
13
16
Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
11/02/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller

CallRail’s User-Friendly UX Makes Tracking Easy

|CallRail
I like that callrail is user-friendly and the UX is nice.
Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
11/02/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

CallRail advocate

|CallRail
I like the ease of use of the dashboard. It makes it easy for us to train our team to use it and also our clients who aren't as tech savy.
Nathan T.
NT
Nathan T.
COOSmall-Business (50 or fewer emp.)
11/02/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller

Great Call Recording & Transcripts, but Assigning Numbers and Call Routing Can Be Tricky

|CallRail
I like that it auto-answers calls and records the calls and has transcriptions available.

About

Contact

HQ Location:
Atlanta, GA

Social

What is CallRail?

CallRail's AI-powered lead intelligence platform delivers the tools businesses need to market smarter, drive more quality leads, centralize communications, and convert leads to customers. Serving more than 200,000 companies worldwide, CallRail’s solutions help businesses track and attribute each lead to their marketing journey, capture and manage every call, text, chat, and form, and use insights surfaced by AI to optimize their marketing.

Details

Year Founded
2011