CallRail

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1,977 reviews
  • 1 profiles
  • 11 categories
Average star rating
4.5
#1 in 3 categories
Grid® leader
Serving customers since
2011

CallRail Solutions

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CallRail Reviews

Review Filters
Profile Name
Star Rating
1498
403
47
13
16
Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
11/02/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Translated Using AI

Very easy software to use

The ability to go back and listen to calls
Jennifer A.
JA
Jennifer A.
Mid-Market (51-1000 emp.)
11/02/2026
Validated Reviewer
Review source: G2 invite on behalf of seller

Easy Call Tracking with Powerful Attribution Insights

I like CallRail’s user-friendly UI and how detailed it is. In a lot of cases, I can see the keywords a call is coming from. I like the reporting because I can see exactly where calls are coming from, whether they’re organic or paid, and use that to decide whether to invest more in paid ads or optimize our on-page SEO. I also like that CallRail connects to HubSpot. The initial setup was easy, and a dedicated account manager walked us through it.
Ali N.
AN
Ali N.
managerSmall-Business (50 or fewer emp.)
11/02/2026
Validated Reviewer
Review source: G2 invite on behalf of seller

Strong Record Keeping and Call Analysis, Though It Takes Time to Get Used To

record keeping, and call analysis to review and improve the service

About

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HQ Location:
Atlanta, GA

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What is CallRail?

CallRail's AI-powered lead intelligence platform delivers the tools businesses need to market smarter, drive more quality leads, centralize communications, and convert leads to customers. Serving more than 200,000 companies worldwide, CallRail’s solutions help businesses track and attribute each lead to their marketing journey, capture and manage every call, text, chat, and form, and use insights surfaced by AI to optimize their marketing.

Details

Year Founded
2011