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Base

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231 reviews
  • 3 profiles
  • 11 categories
Average star rating
4.5
Serving customers since
2018

Profile Name

Star Rating

169
57
4
0
1

Base Reviews

Review Filters
Profile Name
Star Rating
169
57
4
0
1
Nate A.
NA
Nate A.
Manager, CX Operations at ZoomInfo | M.Ed.
09/29/2025
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

A true partner in strategy and execution, not just a product

What stands out most is that EverAfter doesn’t just hand over a platform and leave you to figure it out—they collaborate with us as real partners. They bring industry-leading perspective, helping us think strategically about how to scale digital onboarding and customer experiences. Their team is thoughtful, proactive, and feels fully invested in our success. On the product side, the usability is fantastic: no-code configuration means my team can iterate quickly, Salesforce integration works seamlessly, and building out customer journeys is straightforward and intuitive. It’s rare to find a tool that balances ease of use with depth of capability this well.
Verified User in Computer & Network Security
UC
Verified User in Computer & Network Security
09/07/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

A Strong, Easy-to-Use Advocacy Platform with Room to Grow

|Base
Base.ai offers a clean, intuitive interface, and their recent enhancements have made the platform even stronger. It’s one of the closest replacements for Influitive, making the migration feel familiar. Features like reference management, ROI tracking, and gamification really help make advocacy seamless and engaging for customers.
LC
Lucy C.
08/25/2025
Validated Reviewer
Review source: Seller invite
Incentivized Review

Professional and collaborative team

The team at EverAfter has been very professional and collaborative during the past year of working together. Their platform is easy to use and can be customized.

About

Contact

HQ Location:
Tel Aviv,

Social

@base_CLG

What is Base?

Base is creating the AI Engagement OS for post-sale growth. Most B2B companies invest heavily in winning customers - but lack the infrastructure to engage them after the deal closes. The result: fragmented customer journeys, low product adoption, missed expansion opportunities, and preventable churn. Base fixes that. We give companies a single platform to orchestrate the entire post-sale customer lifecycle — across onboarding, adoption, expansion, advocacy, and retention. The Base platform analyzes customer signals across product usage, lifecycle milestones, and engagement touchpoints, and turns them into AI-driven customer journeys that run at scale. This enables companies to move from reactive customer management to proactive, automated lifecycle engagement. With Base, teams can: • Drive product adoption and activation • Identify and capture expansion opportunities • Turn customers into advocates • Increase retention and lifetime value • Run lifecycle engagement programs at scale Customer-Led Growth is the next phase of B2B revenue. Base is building the operating system that powers it.

Details

Year Founded
2018
Website
base.ai