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Base

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231 reviews
  • 3 profiles
  • 11 categories
Average star rating
4.5
Serving customers since
2018

Profile Name

Star Rating

169
57
4
0
1

Base Reviews

Review Filters
Profile Name
Star Rating
169
57
4
0
1
Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
01/30/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Robin W.
RW
Robin W.
Senior Technical Strategist | Customer Success at Rillion AB
12/18/2025
Validated Reviewer
Review source: Seller invite
Incentivized Review

Streamlined Customer Success with Innovative Widget Studio

I really like the studio function where you can build a lot of widgets just prompting with different ideas. With the tool, we can create widgets without third-party tools or code, and you don't need to have any knowledge in coding either. So if you get a great idea, you can start with just prompting. It is a great way to see if the idea "flies" or not. The technical onboarding was easy, and they were really helpful.
Verified User in Computer Software
GC
Verified User in Computer Software
12/18/2025
Validated Reviewer
Review source: Seller invite
Incentivized Review

Great Task Feature, But Needs Improved Platform Integration

Task feature is good for managing who's responsible for what task

About

Contact

HQ Location:
Tel Aviv,

Social

@base_CLG

What is Base?

Base is creating the AI Engagement OS for post-sale growth. Most B2B companies invest heavily in winning customers - but lack the infrastructure to engage them after the deal closes. The result: fragmented customer journeys, low product adoption, missed expansion opportunities, and preventable churn. Base fixes that. We give companies a single platform to orchestrate the entire post-sale customer lifecycle — across onboarding, adoption, expansion, advocacy, and retention. The Base platform analyzes customer signals across product usage, lifecycle milestones, and engagement touchpoints, and turns them into AI-driven customer journeys that run at scale. This enables companies to move from reactive customer management to proactive, automated lifecycle engagement. With Base, teams can: • Drive product adoption and activation • Identify and capture expansion opportunities • Turn customers into advocates • Increase retention and lifetime value • Run lifecycle engagement programs at scale Customer-Led Growth is the next phase of B2B revenue. Base is building the operating system that powers it.

Details

Year Founded
2018
Website
base.ai