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Base

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231 reviews
  • 3 profiles
  • 11 categories
Average star rating
4.5
Serving customers since
2018

Profile Name

Star Rating

169
57
4
0
1

Base Reviews

Review Filters
Profile Name
Star Rating
169
57
4
0
1
Ludovic P.
LP
Ludovic P.
12/10/2025
Validated Reviewer
Review source: Seller invite
Incentivized Review

Enhanced Account Management with Essential Integrations

I really like the automatic renewal notifications and Milestone dashboards in EverAfter. It makes managing my account cycle from onboarding to renewal smoother. I can share product resources and offer a platform for customers to schedule calls with us, and they can easily see what stage of renewal they are at. The initial setup was easy although it was done by our HQ.
Alyson C.
AC
Alyson C.
11/24/2025
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Effortless Onboarding That Saves Us Hundreds of Hours

EverAfter has been a great, customizable, and easy-to-use tool to get customers in front of 'Getting Started' materials immediately so they can achieve success on their own timeline, not ours. By putting specific customers in front of EverAfter for a digital onboarding experience, it has saved our internal teams hundreds of hours that can be spent tackling other projects and provided higher levels of service in other ways. The support the EverAfter team has provided us upon implementation and refining our Onboarding Kits has been phenomenal - very helpful, dedicated, and flexible professionals.
Irinel G.
IG
Irinel G.
11/07/2025
Validated Reviewer
Review source: Organic

Intuitive, Customizable Client Communication Tool

I really appreciate the ease of use that EverAfter offers, as it makes the experience so fluid and intuitive for anyone using it. The customizable themes and layouts of the website enhance user interaction and allow for a personalized touch, making it adaptable to different needs and preferences. I absolutely love that we can communicate asynchronously through comments that can act like emails, providing flexibility in communication, especially when schedules don't align. It's also fantastic that when schedules do overlap, the tool facilitates real-time communication to keep discussions immediate and effective. Moreover, having a dedicated page for client communication where we can discuss processes and keep them informed is invaluable. This feature aids significantly in maintaining clear, organized, and ongoing communication with clients, which is essential for collaborative projects. Lastly, my strong inclination to recommend EverAfter to others highlights how satisfied I am with its capabilities and efficiency.

About

Contact

HQ Location:
Tel Aviv,

Social

@base_CLG

What is Base?

Base is creating the AI Engagement OS for post-sale growth. Most B2B companies invest heavily in winning customers - but lack the infrastructure to engage them after the deal closes. The result: fragmented customer journeys, low product adoption, missed expansion opportunities, and preventable churn. Base fixes that. We give companies a single platform to orchestrate the entire post-sale customer lifecycle — across onboarding, adoption, expansion, advocacy, and retention. The Base platform analyzes customer signals across product usage, lifecycle milestones, and engagement touchpoints, and turns them into AI-driven customer journeys that run at scale. This enables companies to move from reactive customer management to proactive, automated lifecycle engagement. With Base, teams can: • Drive product adoption and activation • Identify and capture expansion opportunities • Turn customers into advocates • Increase retention and lifetime value • Run lifecycle engagement programs at scale Customer-Led Growth is the next phase of B2B revenue. Base is building the operating system that powers it.

Details

Year Founded
2018
Website
base.ai