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Base

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231 reviews
  • 3 profiles
  • 11 categories
Average star rating
4.5
Serving customers since
2018

Profile Name

Star Rating

169
57
4
0
1

Base Reviews

Review Filters
Profile Name
Star Rating
169
57
4
0
1
Verified User in Computer Software
UC
Verified User in Computer Software
08/14/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

A Well-Rounded Platform with a Fresh UI and Strong Features, but Technical Agility Needs Improvement

|Base
I really like the fresh UI of the user version of the Base tool compared to what we had before. It’s a great platform to share, connect, and manage users on Base. The Base team is efficient with integrations, and the tool offers many features for categorizing different sets of user activities, making it easy to organize them. Creating a rewards catalog is simple, and the admin interface is intuitive, making it easy for new users to navigate. Overall, it’s a solid package for both user-facing and admin-facing needs.
Verified User in Computer Software
EC
Verified User in Computer Software
08/11/2025
Validated Reviewer
Review source: Seller invite
Incentivized Review

Easy to use while powerful to engage customers

It's a very intuitive utilizing the platform, to build environments for our customers to engage more with us and our product. I like the straight forwardness of the product, and the easiness to find and access materials needed to self-develop. But very much appreciate the personal connection with CSM to guide, develop and keep us accountable in utilizing the system at it's best as well. We're getting ramped up with more and more of our customers using it for making shared action lists to reach desired outcomes, and also find relevant material in an easy way. EverAfter has served will in making it look good, while still being very relevant and easy for our customers.
Chris R.
CR
Chris R.
08/06/2025
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Great product backed by a world class customer experience

Easy to configure and quick to roll out Solves a real problem both for onboarding customers and driving success reviews Pricing model works well for us The EverAfter team will always go the extra mile

About

Contact

HQ Location:
Tel Aviv,

Social

@base_CLG

What is Base?

Base is creating the AI Engagement OS for post-sale growth. Most B2B companies invest heavily in winning customers - but lack the infrastructure to engage them after the deal closes. The result: fragmented customer journeys, low product adoption, missed expansion opportunities, and preventable churn. Base fixes that. We give companies a single platform to orchestrate the entire post-sale customer lifecycle — across onboarding, adoption, expansion, advocacy, and retention. The Base platform analyzes customer signals across product usage, lifecycle milestones, and engagement touchpoints, and turns them into AI-driven customer journeys that run at scale. This enables companies to move from reactive customer management to proactive, automated lifecycle engagement. With Base, teams can: • Drive product adoption and activation • Identify and capture expansion opportunities • Turn customers into advocates • Increase retention and lifetime value • Run lifecycle engagement programs at scale Customer-Led Growth is the next phase of B2B revenue. Base is building the operating system that powers it.

Details

Year Founded
2018
Website
base.ai