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Base

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231 reviews
  • 3 profiles
  • 11 categories
Average star rating
4.5
Serving customers since
2018

Profile Name

Star Rating

169
57
4
0
1

Base Reviews

Review Filters
Profile Name
Star Rating
169
57
4
0
1
Verified User in Computer Software
UC
Verified User in Computer Software
12/16/2025
Validated Reviewer
Review source: Seller invite
Incentivized Review

Time-Saving Onboarding Hub with Powerful Templates

EverAfter helps me as a CSM to onboard my customers, saving me valuable time with templates instead of manually building decks. It also acts as resources that clients can return to, and a hub of customer resources specifically for their product set and use cases. I also use it for business reviews, and I like that the clients feedback/use cases iare documented so we can return to it and see how it changed over time.
Alex L.
AL
Alex L.
12/16/2025
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Centralized Customer Management with Room for Template Improvements

Centralized customer management tool to provide consistent experiences across book of business.
Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
12/16/2025
Validated Reviewer
Review source: Seller invite
Incentivized Review

Centralized Customer Success Made Easy

I love being able to have a central area for my customers, and I, to see our usage, and treat it like a mutual success plan.

About

Contact

HQ Location:
Tel Aviv,

Social

@base_CLG

What is Base?

Base is creating the AI Engagement OS for post-sale growth. Most B2B companies invest heavily in winning customers - but lack the infrastructure to engage them after the deal closes. The result: fragmented customer journeys, low product adoption, missed expansion opportunities, and preventable churn. Base fixes that. We give companies a single platform to orchestrate the entire post-sale customer lifecycle — across onboarding, adoption, expansion, advocacy, and retention. The Base platform analyzes customer signals across product usage, lifecycle milestones, and engagement touchpoints, and turns them into AI-driven customer journeys that run at scale. This enables companies to move from reactive customer management to proactive, automated lifecycle engagement. With Base, teams can: • Drive product adoption and activation • Identify and capture expansion opportunities • Turn customers into advocates • Increase retention and lifetime value • Run lifecycle engagement programs at scale Customer-Led Growth is the next phase of B2B revenue. Base is building the operating system that powers it.

Details

Year Founded
2018
Website
base.ai