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Base

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231 reviews
  • 3 profiles
  • 11 categories
Average star rating
4.5
Serving customers since
2018

Profile Name

Star Rating

169
57
4
0
1

Base Reviews

Review Filters
Profile Name
Star Rating
169
57
4
0
1
Corinna K.
CK
Corinna K.
08/06/2025
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Game changer for a centralized hub

This has been a game changer to keep things centralized, organized, and very customizable. It was an easy transition to use this platform from our old one.
Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
08/06/2025
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Customer experience over expectations

The fact that we have a dedicated point of contact who is helping us in biweekly meetings to set-up the kits and automations, helps us brainstorm new use-cases and solve everyday questions. Usually you see service like this from a SaaS product in the first weeks of onboarding, but the fact that we have had this excellent service for over a year already, is definitely customer experience over expectations.
Verified User in Computer Software
UC
Verified User in Computer Software
08/05/2025
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Project Management Tool for Customer Onboarding

Integration with Salesforce and the EA Team's willingness to receive feedback and make product adjustments.

About

Contact

HQ Location:
Tel Aviv,

Social

@base_CLG

What is Base?

Base is creating the AI Engagement OS for post-sale growth. Most B2B companies invest heavily in winning customers - but lack the infrastructure to engage them after the deal closes. The result: fragmented customer journeys, low product adoption, missed expansion opportunities, and preventable churn. Base fixes that. We give companies a single platform to orchestrate the entire post-sale customer lifecycle — across onboarding, adoption, expansion, advocacy, and retention. The Base platform analyzes customer signals across product usage, lifecycle milestones, and engagement touchpoints, and turns them into AI-driven customer journeys that run at scale. This enables companies to move from reactive customer management to proactive, automated lifecycle engagement. With Base, teams can: • Drive product adoption and activation • Identify and capture expansion opportunities • Turn customers into advocates • Increase retention and lifetime value • Run lifecycle engagement programs at scale Customer-Led Growth is the next phase of B2B revenue. Base is building the operating system that powers it.

Details

Year Founded
2018
Website
base.ai