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Avochato

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4.4 out of 5 stars
199 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.4
Serving customers since
2016
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Avochato

199 reviews

Avochato is a mobile messaging platform for customer relationship management.

Profile Name

Star Rating

137
48
8
5
1

Avochato Reviews

Review Filters
Profile Name
Star Rating
137
48
8
5
1
AK
Avleen K.
04/20/2022
Validated Reviewer
Review source: G2 invite
Incentivized Review

Fantastic Text Marketing Tool

|Avochato
We can use it to gather basic info from our customers saving us both time. This is one of the only platforms in which you can have a private inbox so users cannot see other people's messages. It enables companies & brands to effectively communicate with their audiences via one medium.
PA
Philips A.
04/14/2022
Validated Reviewer
Review source: G2 invite
Incentivized Review

Avochato lets companies interact with their customers more effectively

|Avochato
One of the remarkable characteristics of Avochato is that it’s business-friendly. It’s easy to use and gets you in contact with the opposite party more quickly which attracts the customers and gains their trust. Customers don’t have to wait long hours to get a response from the company; rather Avochato’s routing rules also help them get incoming messages assigned to available agents which saves both parties’ time so people don’t have to wait for one specific individual to respond.
Joshua G.
JG
Joshua G.
Servant Leader | Manager - Crisis Response for The Coffee Oasis | Crisis Response with South Kitsap Fire & Rescue
12/28/2021
Validated Reviewer
Review source: G2 invite
Incentivized Review

Love & Hate Relationship

|Avochato
The design of Avochato was simplistic and easy to pick up quickly. The interface was intuitive and allowed for easy navigation between communication with clients and administrative support. The ability to host live text conversations via a website through an application that the platform builds out for you was an excellent feature rather than being required to have a cell phone text-based conversation.

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HQ Location:
Mill Valley, California

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@avochato

What is Avochato?

Avochato is a software platform designed to streamline communication between businesses and their customers using text messaging and other mobile messaging solutions. It offers features such as SMS, MMS, and live chat capabilities, making it easier for companies to manage customer interactions and support services directly through mobile devices. Avochato provides tools that allow businesses to send bulk messages, automate responses, and analyze communication effectiveness to enhance engagement and satisfaction. The platform is particularly useful for sales, support, and operations teams looking to improve responsiveness and maintain a high level of service in a mobile-first world.

Details

Year Founded
2016