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Atera

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1,270 reviews
  • 1 profiles
  • 14 categories
Average star rating
4.6
#1 in 1 categories
Grid® leader
Serving customers since
2011
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Atera Reviews

Review Filters
Profile Name
Star Rating
1020
208
28
7
7
WG
William G.
08/31/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

All-in-One Platform That Makes Data Easy to Access

Everything is in the same platform. So it's simple to access data.
Aryan 2.
A2
Aryan 2.
Solutions Engineer at Cloud-systems-ca
08/31/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Fantastic UI and Performance—One of the Best Platforms

Atera is one of the best platforms out there, and the UI is fantastic. It is quite nice performance wise as well
Steven V.
SV
Steven V.
Operations Manager | Cloud Systems
08/31/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Streamlined Ticketing with Room for Improvement

I appreciate Atera for its ease of use when it comes to ticketing and ticket tracking as well as reporting. The profiles and password management features are also aspects I like. These elements make it effective for keeping track of tickets, ticket types, SLAs, response times, and other KPIs essential for managing the team as an operations manager.

About

Contact

HQ Location:
New York

Social

@ateracloud

What is Atera?

Autonomous IT for the modern enterprise. Robin by Atera resolves IT issues end-to-end so people can just work. Atera is leading Autonomous IT, a new category of enterprise AI where agents don't just assist technicians, they resolve issues independently, end-to-end, without human intervention. Robin by Atera, the company's Autonomous IT agent, detects, diagnoses, and resolves technical issues at the endpoint and in the cloud, outperforming other existing solutions with a 92% autonomous resolution rate and 2-minute average resolution time (vs 82 hours, the industry median.) The Atera platform consolidates remote monitoring, service desk, ticketing, and automation into a single system with configurable guardrails, full audit trails, and native integration with ServiceNow, Azure AD, and Intune. Named a Visionary in the 2026 Gartner® Magic Quadrant™ for Endpoint Management Tools. G2 #1 in AIOps. CRN AI Hot 20 alongside Microsoft, Salesforce, and CrowdStrike. Trusted by Boeing, Mitsubishi Electric, Marriott, University of Oxford, NBC Universal, and Virgin Hotels. 13,000 customers across 120+ countries. Atera is backed by leading institutional investors and serves organizations that need to scale operations without scaling headcount, turning IT from a cost center into a strategic capability.

Details

Year Founded
2011
Website
www.atera.com