Atera
1,241 reviews
- 1 profiles
- 15 categories
Average star rating
4.6
#1 in 1 categories
Grid® leader
Serving customers since
2011
Atera Reviews
CG
Celia G.
Copilot and automatic response generation: a real advantage
I think that it's the copilot part and the automatic generation of responses
SD
Shubham D.
Ticketing + Device Monitoring Integration That Keeps IT Moving
As the internal IT team supporting around 250 corporate employees, we need a platform that doesn’t get in its own way. The ticketing system integrates directly with device monitoring, so when an employee submits a ticket about system slowness, their machine specs and recent system logs are already right there in the panel.
NS
Nuno S.
Unified Laptop Management with a Lifesaving Automated Scripting Library
Managing our distributed internal team across three regional offices used to mean juggling multiple remote tools. With this, we now have a unified view of all the company laptops. The automated scripting library has been a lifesaver for handling routine maintenance tasks, like clearing temp files and flushing DNS caches.
About
What is Atera?
Atera is an AI-native IT management platform that unifies RMM, helpdesk, ticketing, and automation with autonomous AI agents. Through Robin by Atera, technical incidents are resolved autonomously, end to end, without a technician in the loop, keeping teams focused on their work instead of on IT disruptions. More than 13,000 organizations across 120+ countries rely on Atera to keep their people working uninterrupted.
Details
Year Founded
2011
Website
www.atera.com