Product Avatar Image

Atera

Show rating breakdown
1,270 reviews
  • 1 profiles
  • 14 categories
Average star rating
4.6
#1 in 1 categories
Grid® leader
Serving customers since
2011
Profile Filters

All Products & Services

Profile Name

Star Rating

1020
208
28
7
7

Atera Reviews

Review Filters
Profile Name
Star Rating
1020
208
28
7
7
Verified User
G
Verified User
08/27/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Effortless Remote Access and Monitoring

I use Atera to log in to users' computers remotely, and I like that I can do this without the need for a pin or code. This is convenient because I don't have to request a pin from the customer. The setup of Atera was very easy and seamless for our team. I highly recommend it, giving it a perfect 10 out of 10.
Kyle C.
KC
Kyle C.
Hands on Project Manager and Analyst immersed in the Software Development team
08/25/2026
Validated Reviewer
Review source: Organic
Haram M.
HM
Haram M.
IT Support & Network Administration | Infrastructure Operations | Security Tools | Monitoring | Multi-Site IT Solutions
08/25/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Atera Review

It allows me to centralise multiple customers for RMM support.

About

Contact

HQ Location:
New York

Social

@ateracloud

What is Atera?

Autonomous IT for the modern enterprise. Robin by Atera resolves IT issues end-to-end so people can just work. Atera is leading Autonomous IT, a new category of enterprise AI where agents don't just assist technicians, they resolve issues independently, end-to-end, without human intervention. Robin by Atera, the company's Autonomous IT agent, detects, diagnoses, and resolves technical issues at the endpoint and in the cloud, outperforming other existing solutions with a 92% autonomous resolution rate and 2-minute average resolution time (vs 82 hours, the industry median.) The Atera platform consolidates remote monitoring, service desk, ticketing, and automation into a single system with configurable guardrails, full audit trails, and native integration with ServiceNow, Azure AD, and Intune. Named a Visionary in the 2026 Gartner® Magic Quadrant™ for Endpoint Management Tools. G2 #1 in AIOps. CRN AI Hot 20 alongside Microsoft, Salesforce, and CrowdStrike. Trusted by Boeing, Mitsubishi Electric, Marriott, University of Oxford, NBC Universal, and Virgin Hotels. 13,000 customers across 120+ countries. Atera is backed by leading institutional investors and serves organizations that need to scale operations without scaling headcount, turning IT from a cost center into a strategic capability.

Details

Year Founded
2011
Website
www.atera.com