Atera

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1,289 reviews
  • 1 profiles
  • 16 categories
Average star rating
4.6
#1 in 1 categories
Grid® leader
Serving customers since
2011
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Atera Reviews

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Profile Name
Star Rating
1037
209
29
7
7
NN
Nikolov N.
Infrastructure ManagerEnterprise (> 1000 emp.)
09/20/2026
Validated Reviewer
Review source: Organic

Straightforward Scheduling and Reliable Windows Updates with Atera

Keeping our devices updated used to take constant attention. With Atera, scheduling updates is straightforward, and deployments have been reliable across our Windows machines. The monitoring dashboards make it easy to spot which systems need attention, so we can address issues early and stay ahead of problems.
kalyan s.
KS
kalyan s.
Senior Visual DesignerSmall-Business (50 or fewer emp.)
09/19/2026
Validated Reviewer
Review source: G2 invite

Proactive IT Made Easy with Centralized Visibility and Automation

What I like best about Remote Monitoring and Management is that it turns IT from reactive firefighting into proactive operations. The best part is the combination of: Centralized visibility, Automation, Early problem detection
Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
09/17/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Why Modern RMM Software is an Essential IT Game-Changer

Centralized dashboard with proactive alerts, task automation, global access, and remote connectivity.

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HQ Location:
New York

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What is Atera?

Autonomous IT for the modern enterprise. Robin by Atera resolves IT issues end-to-end so people can just work. Atera is leading Autonomous IT, a new category of enterprise AI where agents don't just assist technicians, they resolve issues independently, end-to-end, without human intervention. Robin by Atera, the company's Autonomous IT agent, detects, diagnoses, and resolves technical issues at the endpoint and in the cloud, outperforming other existing solutions with a 92% autonomous resolution rate and 2-minute average resolution time (vs 82 hours, the industry median.) The Atera platform consolidates remote monitoring, service desk, ticketing, and automation into a single system with configurable guardrails, full audit trails, and native integration with ServiceNow, Azure AD, and Intune. Named a Visionary in the 2026 Gartner® Magic Quadrant™ for Endpoint Management Tools. G2 #1 in AIOps. CRN AI Hot 20 alongside Microsoft, Salesforce, and CrowdStrike. Trusted by Boeing, Mitsubishi Electric, Marriott, University of Oxford, NBC Universal, and Virgin Hotels. 13,000 customers across 120+ countries. Atera is backed by leading institutional investors and serves organizations that need to scale operations without scaling headcount, turning IT from a cost center into a strategic capability.

Details

Year Founded
2011
Website
www.atera.com