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Atera

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1,270 reviews
  • 1 profiles
  • 14 categories
Average star rating
4.6
#1 in 1 categories
Grid® leader
Serving customers since
2011
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Atera Reviews

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Profile Name
Star Rating
1020
208
28
7
7
Verified User in Computer Software
AC
Verified User in Computer Software
09/03/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Seamless All-in-One RMM and Ticketing with Powerful Automation

Single platform for RMM and Ticketing, the automation and integrations are seamless
DANIEL K.
DK
DANIEL K.
09/02/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review
Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
09/02/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Great Support Tool for Monitoring, Patch Management, Deployment, and Remote Access

Great support tool for monitoring systems, patch management and software deployment and remote access. Good product at a sensible price

About

Contact

HQ Location:
New York

Social

@ateracloud

What is Atera?

Autonomous IT for the modern enterprise. Robin by Atera resolves IT issues end-to-end so people can just work. Atera is leading Autonomous IT, a new category of enterprise AI where agents don't just assist technicians, they resolve issues independently, end-to-end, without human intervention. Robin by Atera, the company's Autonomous IT agent, detects, diagnoses, and resolves technical issues at the endpoint and in the cloud, outperforming other existing solutions with a 92% autonomous resolution rate and 2-minute average resolution time (vs 82 hours, the industry median.) The Atera platform consolidates remote monitoring, service desk, ticketing, and automation into a single system with configurable guardrails, full audit trails, and native integration with ServiceNow, Azure AD, and Intune. Named a Visionary in the 2026 Gartner® Magic Quadrant™ for Endpoint Management Tools. G2 #1 in AIOps. CRN AI Hot 20 alongside Microsoft, Salesforce, and CrowdStrike. Trusted by Boeing, Mitsubishi Electric, Marriott, University of Oxford, NBC Universal, and Virgin Hotels. 13,000 customers across 120+ countries. Atera is backed by leading institutional investors and serves organizations that need to scale operations without scaling headcount, turning IT from a cost center into a strategic capability.

Details

Year Founded
2011
Website
www.atera.com