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Atera

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1,270 reviews
  • 1 profiles
  • 14 categories
Average star rating
4.6
#1 in 1 categories
Grid® leader
Serving customers since
2011
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Atera Reviews

Review Filters
Profile Name
Star Rating
1020
208
28
7
7
Adrian S.
AS
Adrian S.
IT Director at Van Marcke Trade Supply
09/15/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Great for Supporting End Users Across Multiple States

This will help my team support our end users who are located in three different states.
Clifford S.
CS
Clifford S.
Senior Systems Administrator at IDSolutions | IT Infrastructure & Operations Specialist
09/08/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Atera’s One-Pane Platform Makes Monitoring and Patch Management Easy

One pane of glass. The Atera Platform allows us to monitor, remediate, and handle patch management through a single management platform, which keeps everything centralized and easier to manage.
Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
09/03/2026
Validated Reviewer
Verified Current User
Review source: Organic

Easy Ticket History Access and Powerful Device Management in Atera

Can easily access history of tickets. Can manage devices inside Atera such as installing/uninstalling softwares, running scripts, etc

About

Contact

HQ Location:
New York

Social

@ateracloud

What is Atera?

Autonomous IT for the modern enterprise. Robin by Atera resolves IT issues end-to-end so people can just work. Atera is leading Autonomous IT, a new category of enterprise AI where agents don't just assist technicians, they resolve issues independently, end-to-end, without human intervention. Robin by Atera, the company's Autonomous IT agent, detects, diagnoses, and resolves technical issues at the endpoint and in the cloud, outperforming other existing solutions with a 92% autonomous resolution rate and 2-minute average resolution time (vs 82 hours, the industry median.) The Atera platform consolidates remote monitoring, service desk, ticketing, and automation into a single system with configurable guardrails, full audit trails, and native integration with ServiceNow, Azure AD, and Intune. Named a Visionary in the 2026 Gartner® Magic Quadrant™ for Endpoint Management Tools. G2 #1 in AIOps. CRN AI Hot 20 alongside Microsoft, Salesforce, and CrowdStrike. Trusted by Boeing, Mitsubishi Electric, Marriott, University of Oxford, NBC Universal, and Virgin Hotels. 13,000 customers across 120+ countries. Atera is backed by leading institutional investors and serves organizations that need to scale operations without scaling headcount, turning IT from a cost center into a strategic capability.

Details

Year Founded
2011
Website
www.atera.com