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Atera

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1,270 reviews
  • 1 profiles
  • 14 categories
Average star rating
4.6
#1 in 1 categories
Grid® leader
Serving customers since
2011
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Atera Reviews

Review Filters
Profile Name
Star Rating
1020
208
28
7
7
SW
Sam W.
08/25/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Fast, Accurate Patch Management with Helpful Copilot and Responsive Support

Patch management is accurate and quick. Built in Copilot allows for quick and efficient troubleshooting. Any support questions are quickly answered, and the documentation is very helpful. User interface is consistent and easy to navigate. We are easily getting our money's value from Atera's many features and AI integration. It has already assisted in many tickets, and we are still working on getting other features setup that will provide even more value.
JD
Jerry D.
08/21/2026
Validated Reviewer
Review source: Organic

Atera Streamlines Operations with Reliable Remote Management and Automation

As our company expanded, Atera made it easier to bring on additional users without adding unnecessary complexity. The asset tracking features keep our inventory organized, automation cuts down on repetitive tasks, and the remote management tools work reliably and consistently. Having everything in one place streamlines our day-to-day operations and makes management feel more straightforward.
Verified User
G
Verified User
08/20/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Simple to Use with Room for Improvement

I like that Atera is simple to use, which makes it easy for me to manage services for clients. I also appreciate their per user pricing model, which feels fair and manageable.

About

Contact

HQ Location:
New York

Social

@ateracloud

What is Atera?

Autonomous IT for the modern enterprise. Robin by Atera resolves IT issues end-to-end so people can just work. Atera is leading Autonomous IT, a new category of enterprise AI where agents don't just assist technicians, they resolve issues independently, end-to-end, without human intervention. Robin by Atera, the company's Autonomous IT agent, detects, diagnoses, and resolves technical issues at the endpoint and in the cloud, outperforming other existing solutions with a 92% autonomous resolution rate and 2-minute average resolution time (vs 82 hours, the industry median.) The Atera platform consolidates remote monitoring, service desk, ticketing, and automation into a single system with configurable guardrails, full audit trails, and native integration with ServiceNow, Azure AD, and Intune. Named a Visionary in the 2026 Gartner® Magic Quadrant™ for Endpoint Management Tools. G2 #1 in AIOps. CRN AI Hot 20 alongside Microsoft, Salesforce, and CrowdStrike. Trusted by Boeing, Mitsubishi Electric, Marriott, University of Oxford, NBC Universal, and Virgin Hotels. 13,000 customers across 120+ countries. Atera is backed by leading institutional investors and serves organizations that need to scale operations without scaling headcount, turning IT from a cost center into a strategic capability.

Details

Year Founded
2011
Website
www.atera.com