Atera

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1,289 reviews
  • 1 profiles
  • 16 categories
Average star rating
4.6
#1 in 1 categories
Grid® leader
Serving customers since
2011
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Atera Reviews

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Profile Name
Star Rating
1037
209
29
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7
AH
Ameer H.
Acquisition Strategy ConsultantMid-Market (51-1000 emp.)
10/24/2026
Validated Reviewer
Review source: Organic

Organized Asset Tracking and Automated Monitoring That Builds Confidence

Asset information stays well organized and is easy to search when we need it. The device health indicators make it simpler to spot recurring issues, and the automated monitoring cuts down on the need for constant manual checks. Overall, it gives the team more confidence that important systems aren’t being missed or overlooked.
Verified User
AN
Small-Business (50 or fewer emp.)
5/5

The software offers an intuitive interface and effective device search capabilities, allowing users to locate devices using various criteria like internal IP addresses. This is particularly beneficial for managing devices across multiple locations.

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Lucas B.
QA EngineerMid-Market (51-1000 emp.)
10/23/2026
Validated Reviewer
Review source: Organic

Streamlined IT Administration with a Fast, All-in-One Device Dashboard

One thing I really appreciate is how easy it is to keep track of all our managed devices from a single dashboard. Remote access is fast and straightforward, and routine maintenance no longer takes as much manual effort. Automated patching has been dependable in our environment, and the built-in ticketing system saves us from having to jump between multiple applications. Overall, it’s made day-to-day IT administration much smoother and easier to manage.

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HQ Location:
New York

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What is Atera?

Autonomous IT for the modern enterprise. Robin by Atera resolves IT issues end-to-end so people can just work. Atera is leading Autonomous IT, a new category of enterprise AI where agents don't just assist technicians, they resolve issues independently, end-to-end, without human intervention. Robin by Atera, the company's Autonomous IT agent, detects, diagnoses, and resolves technical issues at the endpoint and in the cloud, outperforming other existing solutions with a 92% autonomous resolution rate and 2-minute average resolution time (vs 82 hours, the industry median.) The Atera platform consolidates remote monitoring, service desk, ticketing, and automation into a single system with configurable guardrails, full audit trails, and native integration with ServiceNow, Azure AD, and Intune. Named a Visionary in the 2026 Gartner® Magic Quadrant™ for Endpoint Management Tools. G2 #1 in AIOps. CRN AI Hot 20 alongside Microsoft, Salesforce, and CrowdStrike. Trusted by Boeing, Mitsubishi Electric, Marriott, University of Oxford, NBC Universal, and Virgin Hotels. 13,000 customers across 120+ countries. Atera is backed by leading institutional investors and serves organizations that need to scale operations without scaling headcount, turning IT from a cost center into a strategic capability.

Details

Year Founded
2011
Website
www.atera.com