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Atera

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1,270 reviews
  • 1 profiles
  • 14 categories
Average star rating
4.6
#1 in 1 categories
Grid® leader
Serving customers since
2011
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Atera Reviews

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Verified User in Computer Software
AC
Verified User in Computer Software
09/16/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Atera RMM

We like that there are no per-device fees. So the agent can be installed on as many devices as you want without paying for a license for each machine.
Verified User in Individual & Family Services
AI
Verified User in Individual & Family Services
09/16/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Fast Ticket Response and Reliable Patch Management with Strong Device Health Monitoring

It allows IT departments to act quickly on tickets, calls, and travel time. It also helps ensure that every computer, server, and SNMP device is kept up to date with the latest security patches and updates. In addition, it monitors all devices and reports their overall health status.
Verified User
G
Verified User
09/15/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Reliable with a Great Interface and Features

I like Remote Monitoring and Management for its reliability, which gives me confidence in managing tasks without unexpected issues. The interface is something I really appreciate because it makes using the software intuitive and straightforward. Also, the variety of features it offers is impressive, especially patch management and scripts, which add a lot of value to my work.

About

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HQ Location:
New York

Social

@ateracloud

What is Atera?

Autonomous IT for the modern enterprise. Robin by Atera resolves IT issues end-to-end so people can just work. Atera is leading Autonomous IT, a new category of enterprise AI where agents don't just assist technicians, they resolve issues independently, end-to-end, without human intervention. Robin by Atera, the company's Autonomous IT agent, detects, diagnoses, and resolves technical issues at the endpoint and in the cloud, outperforming other existing solutions with a 92% autonomous resolution rate and 2-minute average resolution time (vs 82 hours, the industry median.) The Atera platform consolidates remote monitoring, service desk, ticketing, and automation into a single system with configurable guardrails, full audit trails, and native integration with ServiceNow, Azure AD, and Intune. Named a Visionary in the 2026 Gartner® Magic Quadrant™ for Endpoint Management Tools. G2 #1 in AIOps. CRN AI Hot 20 alongside Microsoft, Salesforce, and CrowdStrike. Trusted by Boeing, Mitsubishi Electric, Marriott, University of Oxford, NBC Universal, and Virgin Hotels. 13,000 customers across 120+ countries. Atera is backed by leading institutional investors and serves organizations that need to scale operations without scaling headcount, turning IT from a cost center into a strategic capability.

Details

Year Founded
2011
Website
www.atera.com