Aircall

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1,691 reviews
  • 1 profiles
  • 13 categories
Average star rating
4.4
#1 in 1 categories
Grid® leader
Serving customers since
2014

Profile Name

Star Rating

1276
273
50
17
75

Aircall Reviews

Review Filters
Profile Name
Star Rating
1276
273
50
17
75
VICTOR C.
VC
VICTOR C.
Mid-Market (51-1000 emp.)
10/15/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Easy-to-Use Calling, with Room to Improve Recording Access

I like that Aircall is very easy to use and that calls are quick and clear. I value the calls, call entries, and call recordings. The initial setup was very easy and quick.
Alexis C.
AC
Alexis C.
TelemarketingSmall-Business (50 or fewer emp.)
10/14/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Translated Using AI

My Experience Using Aircall

Now I have better contact with numbers that previously appeared as SPAM. Definitely, it's an effective tool for a Call Center.
Oscar L.
OL
Oscar L.
Supervisor de operacionesSmall-Business (50 or fewer emp.)
10/14/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review
Translated Using AI

Easy contact and useful transcriptions, but with flaws and improvable support

Aircall helps me better contact clients and prospects. It's easy to use on the computer and adaptable; we had no issues with the setup. It also provides call transcriptions, so I can validate what happened if I didn't hear something well or didn't take notes, and see the segmented dialogues.

About

Contact

HQ Location:
New York

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What is Aircall?

Aircall is the AI-powered platform for customer conversations, designed for sales and support teams. It is an entirely cloud-based voice solution, easy to use, reliable and integrated with 250+ CRMs and critical business and conversational tools such as Salesforce, HubSpot, Intercom, Slack, Gong, and many others. Through intelligent AI agents, automated workflows, and dedicated people, Aircall helps SMBs drive productivity and turn customer and employee satisfaction into key growth drivers. Aircall has expanded its international footprint and currently has over 700 employees from 40 nationalities spread over 6 offices and was named one of Built In's Best Places to Work. As part of the Deloitte Fast 500 list, Aircall achieved centaur status after securing over $100 million in annual recurring revenue earlier in 0.

Details

Year Founded
2014
Website
www.aircall.io