Aircall

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1,691 reviews
  • 1 profiles
  • 13 categories
Average star rating
4.4
#1 in 1 categories
Grid® leader
Serving customers since
2014

Profile Name

Star Rating

1276
273
50
17
75

Aircall Reviews

Review Filters
Profile Name
Star Rating
1276
273
50
17
75
Charbel De Jesus P.
CP
Charbel De Jesus P.
TelemarketingSmall-Business (50 or fewer emp.)
10/14/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Translated Using AI

Re-listen to calls and manage multiple lines: a great benefit

Over these months, Aircall has greatly favored me in controlling my prospects. They have thanked me for the great, attentive, and careful follow-up I have been able to carry out, thanks to everything being saved in recorded and transcribed calls. In fact, this can be heard in the same recorded calls: there you can notice how they thank me for that support. All this gives me great happiness and fills me with satisfaction with Aircall, because I know the company is in good hands.
Annette V.
AV
Annette V.
Document ControllerSmall-Business (50 or fewer emp.)
10/11/2026
Validated Reviewer
Review source: Organic
Translated Using AI

WhatsApp Functionality and Excellent Call Recording, Requires Icon Adjustments

I love that Aircall has just implemented the WhatsApp feature. It's very useful because in my job, WhatsApp and personal numbers are always used for communication, and now I have a secure means to handle calls with a call log and the option to assign requests. I also appreciate that calls are recorded and the log report is very useful. The initial setup was simple, although I still have to learn more about the functionalities, but for now, I give it a 10 because it is very practical for my work.
Morphin M.
MM
Morphin M.
Customer ServiceSmall-Business (50 or fewer emp.)
10/09/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Easy to Navigate, User-Friendly, and Works Great

Easy to navigate and user-friendly, with features that are simple and easy to use.

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HQ Location:
New York

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What is Aircall?

Aircall is the AI-powered platform for customer conversations, designed for sales and support teams. It is an entirely cloud-based voice solution, easy to use, reliable and integrated with 250+ CRMs and critical business and conversational tools such as Salesforce, HubSpot, Intercom, Slack, Gong, and many others. Through intelligent AI agents, automated workflows, and dedicated people, Aircall helps SMBs drive productivity and turn customer and employee satisfaction into key growth drivers. Aircall has expanded its international footprint and currently has over 700 employees from 40 nationalities spread over 6 offices and was named one of Built In's Best Places to Work. As part of the Deloitte Fast 500 list, Aircall achieved centaur status after securing over $100 million in annual recurring revenue earlier in 0.

Details

Year Founded
2014
Website
www.aircall.io