African Process & Performance Institute
The African Process & Performance Institute (APPI is a United States 501(c(3 nonprofit organization established in 2015 by former IBM strategy, technology, and management consultants. Headquartered in Washington, DC, with operations in Nairobi, Kenya, APPI is dedicated to enhancing Africa's global competitiveness through operational leadership and process management excellence. By empowering organizations, businesses, governments, SMEs, and entrepreneurs across the continent, APPI aims to "Fix the Process" and drive improvements in Consistency, Responsiveness, Efficiency, Profitability, Effectiveness, and Sustainability (CREPES™.
Key Features and Functionality:
- Operational Leadership Consulting: APPI assists organizations in bridging the gap between strategy and execution by aligning operational strategies, policies, and processes with business objectives. This includes building cross-functional teams, defining operational policies, and establishing performance metrics using the CREPES-Thinking™ model.
- Process Transformation: The institute facilitates organizations in adapting to changes such as new products or services, shifts in business strategy, or external market forces by transforming existing processes to meet new business objectives.
- Process Standardization: For businesses operating in multiple locations, APPI aids in standardizing processes to ensure consistent quality, outcomes, and customer experiences across all sites.
- Process Integration: APPI helps organizations integrate processes and systems to eliminate silos, enhance interoperability, and foster a culture of process excellence.
- Digital Transformation: The institute supports organizations in optimizing processes in the age of social, mobile, cloud, and big data, enabling data-driven decision-making and strategic oversight.
- Entrepreneurship & SMEs Support: APPI offers programs designed to build the capacity of entrepreneurs and SMEs, empowering them with operational leadership and process management skills to start, grow, and scale their businesses.
- Training Workshops: The institute provides hands-on workshops in operational leadership and process management, tailored for executives, managers, and aspiring leaders to adopt proven operational excellence methodologies and best practices.
Primary Value and Solutions Provided:
APPI addresses the critical challenges of capacity, cost, and sustainability in fostering essential skillsets and competencies required to enhance Africa's global competitiveness and prosperity. By offering tailored training programs, advisory services, and ongoing support, APPI catalyzes positive change and unlocks the full potential of Africa's businesses and institutions. The institute's comprehensive approach ensures that organizations can effectively bridge the gap between strategy and execution, leading to improved operational performance and sustainable success.
