Ado Q is web-based queue management software for reception and service-counter teams. Staff can manage walk-ins and appointments, call the next visitor, pause or resume queues, and transfer visits between counters. Patient and customer profiles bring visit history, notes, uploaded documents and recorded payments into one workspace. QR check-in and personal browser links let visitors follow their queue status on their phones. Built-in online consultations support remote conversations. Ado Q serves clinic reception teams, hospital outpatient departments, diagnostic labs, service centres and other staffed service settings. It is designed for queue and visit workflows rather than as a replacement for a full hospital or laboratory system. Paid plans and a free trial are available; capabilities depend on the selected plan and deployment configuration.