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ADA SUPPORT, INC.

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4.6 out of 5 stars
173 reviews
  • 1 profiles
  • 15 categories
Average star rating
4.6
Serving customers since
2016
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Ada

173 reviews

Ada is the omnichannel AI platform for customer service - built to automate, scale, and elevate the customer experience across support channels with AI agents. Trusted by global brands like Square, Pinterest, Canva, and monday.com, Ada has powered over 5.5 billion interactions since 2016.

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132
39
1
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1

ADA SUPPORT, INC. Reviews

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Profile Name
Star Rating
132
39
1
0
1
Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
04/28/2023
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Well designed chatbots for any business

|Ada
Best-in-class chatbot that looks great and performs well. The builder platform has a drag-and-drop blocks design that makes building the chatbot a logical, intuitive, and efficient experience. Ada integrates well with Zendesk, so if you are using Zendesk, it is a perfect match.
Verified User in Financial Services
AF
Verified User in Financial Services
04/26/2023
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Easy Building, Murky Data

|Ada
I love how accessible Ada is: When I started managing our bot, Ada Academy made onboarding easy and comprehensive. In my day-to-day, Building Blocks make answer-building straightforward and even fun! I've also found our rep, Gina, to be very attentive.
Verified User in Apparel & Fashion
AA
Verified User in Apparel & Fashion
04/13/2023
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Easy to understand and work with!

|Ada
- Easy to integrate with other systems - Easy to create answer flows - The appearance, it's very customer friendly - The support, always available - Easy to map and sort answers - Great overview, easy to orientate

About

Contact

HQ Location:
Toronto, Ontario

Social

@ada_cx

What is ADA SUPPORT, INC.?

Ada is an AI customer service company making service extraordinary for everyone. A transformation partner and platform that helps enterprise companies deliver experiences people love by accelerating a businesses’ AI maturity and improving Agent performance.

Details

Year Founded
2016
Website
ada.cx