ADA SUPPORT, INC.

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180 reviews
  • 1 profiles
  • 16 categories
Average star rating
4.6
Serving customers since
2016
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ADA SUPPORT, INC. Reviews

Review Filters
Profile Name
Star Rating
136
41
2
0
1
Tiago N.
TN
Tiago N.
WFM AnalystConsumer GoodsMid-Market (51-1000 emp.)
03/25/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
Translated Using AI

Easy to Use and Train, with Excellent Support

|Ada
I like how easy it is to use, train, analyze, and improve Ada. Without any need for code, we can train an AI bot easily. I also appreciate the ease of analyzing conversations with customers, especially with the connection to Claude. The initial setup was very easy, always with support from Ada.
Victor W.
VW
Victor W.
Enterprise (> 1000 emp.)
02/19/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Enhancing Customer Support with Powerful Integrations

|Ada
I like Ada for its ease of use and the out of the box integrations. The robust API/HTTP capabilities are a standout for me, along with the amazing customer support. The robust metrics and data gathering are beneficial, and the customizability of Ada is a big plus. I also appreciate how often Ada updates their product with new and innovative features. The API error logging, tracking, and testing within Ada's platform is easy to use, adding to the user-friendly experience. The initial setup was very easy, and it only took roughly three weeks to set everything up for phase 1.
Verified User in Consumer Electronics
AC
Verified User in Consumer Electronics
Small-Business (50 or fewer emp.)
12/11/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Effortless to Use with Outstanding Support and Continuous Improvements

|Ada
It's very easy to use, and whenever we need assistance with creating something, we always receive excellent support from the Ada team. The implementation process is straightforward, and when we suggest improvements to features, Ada consistently takes our feedback into account and keeps us informed about the roadmap for these updates. Reporting is also excellent and provides a way to further refine our Ai agent.

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HQ Location:
Toronto, Ontario

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What is ADA SUPPORT, INC.?

Ada is an AI customer service company making service extraordinary for everyone. A transformation partner and platform that helps enterprise companies deliver experiences people love by accelerating a businesses’ AI maturity and improving Agent performance.

Details

Year Founded
2016
Website
ada.cx