ADA SUPPORT, INC.

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4.6 out of 5 stars
180 reviews
  • 1 profiles
  • 16 categories
Average star rating
4.6
Serving customers since
2016
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Ada

180 reviews

Ada is the omnichannel AI platform for customer service - built to automate, scale, and elevate the customer experience across support channels with AI agents. Trusted by global brands like Square, Pinterest, Canva, and monday.com, Ada has powered over 5.5 billion interactions since 2016.

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136
41
2
0
1

ADA SUPPORT, INC. Reviews

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Profile Name
Star Rating
136
41
2
0
1
Reniel A.
RA
Reniel A.
Systems coordinator - AdminMid-Market (51-1000 emp.)
08/22/2024
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile

ADA - The Chat Assistant that we need

|Ada
ADA is easy to use and easy to understand how their system works. The way how to set up the automated answers is also easy to do since the options such as text box, videos, and images can be dragged and dropped to the chat flow plus the actions available make the chat flow properly work.
Lara T.
LT
Lara T.
Product ManagerMid-Market (51-1000 emp.)
08/20/2024
Validated Reviewer
Review source: Thank You page

Great chatbot

|Ada
The solution is easy and useful and the reports are insightful
Felipe C.
FC
Felipe C.
Customer Operations LeadMid-Market (51-1000 emp.)
06/11/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

Bumpy implementation

|Ada
Ada helped our small support team contain most "easy-to-resolve" customer inquiries, freeing-up more time for agents to go through our backlog.

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HQ Location:
Toronto, Ontario

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What is ADA SUPPORT, INC.?

Ada is an AI customer service company making service extraordinary for everyone. A transformation partner and platform that helps enterprise companies deliver experiences people love by accelerating a businesses’ AI maturity and improving Agent performance.

Details

Year Founded
2016
Website
ada.cx