ADA SUPPORT, INC.
173 reviews
- 1 profiles
- 15 categories
Average star rating
4.6
Serving customers since
2016
ADA SUPPORT, INC. Reviews
PA
Patrick A.
Ada helps scale support by improving automation and lowering escalations.
Ada’s platform makes it easy to automate complex support flows, measure performance through clear metrics, and continuously optimize with minimal engineering effort. The improvements in containment and automated resolution show real, measurable impact.
JH
Jamie H.
Customer Service Manager at Pockit.Amazing team, support and product.
The ease of getting in touch with the team not just account manager but IT. We had the guys on slack and they typically responded same day and were interested in potential imporvements. Even after we were onboarded we had regular contact and suggestions of improvement.
RA
Reniel A.
ADA - The Chat Assistant that we need
ADA is easy to use and easy to understand how their system works. The way how to set up the automated answers is also easy to do since the options such as text box, videos, and images can be dragged and dropped to the chat flow plus the actions available make the chat flow properly work.
About
What is ADA SUPPORT, INC.?
Ada is an AI customer service company making service extraordinary for everyone. A transformation partner and platform that helps enterprise companies deliver experiences people love by accelerating a businesses’ AI maturity and improving Agent performance.
Details
Year Founded
2016
Website
ada.cx