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ADA SUPPORT, INC.

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4.6 out of 5 stars
173 reviews
  • 1 profiles
  • 15 categories
Average star rating
4.6
Serving customers since
2016
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Ada

173 reviews

Ada is the omnichannel AI platform for customer service - built to automate, scale, and elevate the customer experience across support channels with AI agents. Trusted by global brands like Square, Pinterest, Canva, and monday.com, Ada has powered over 5.5 billion interactions since 2016.

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132
39
1
0
1

ADA SUPPORT, INC. Reviews

Review Filters
Profile Name
Star Rating
132
39
1
0
1
Jamie H.
JH
Jamie H.
Customer Service Manager at Pockit.
07/31/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

Amazing team, support and product.

|Ada
The ease of getting in touch with the team not just account manager but IT. We had the guys on slack and they typically responded same day and were interested in potential imporvements. Even after we were onboarded we had regular contact and suggestions of improvement.
Reniel A.
RA
Reniel A.
08/22/2024
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile

ADA - The Chat Assistant that we need

|Ada
ADA is easy to use and easy to understand how their system works. The way how to set up the automated answers is also easy to do since the options such as text box, videos, and images can be dragged and dropped to the chat flow plus the actions available make the chat flow properly work.
Lara T.
LT
Lara T.
08/20/2024
Validated Reviewer
Review source: Thank You page

Great chatbot

|Ada
The solution is easy and useful and the reports are insightful

About

Contact

HQ Location:
Toronto, Ontario

Social

@ada_cx

What is ADA SUPPORT, INC.?

Ada is an AI customer service company making service extraordinary for everyone. A transformation partner and platform that helps enterprise companies deliver experiences people love by accelerating a businesses’ AI maturity and improving Agent performance.

Details

Year Founded
2016
Website
ada.cx