Product Avatar Image

ADA SUPPORT, INC.

Show rating breakdown
173 reviews
  • 1 profiles
  • 15 categories
Average star rating
4.6
Serving customers since
2016
Profile Filters

All Products & Services

Profile Name

Star Rating

132
39
1
0
1

ADA SUPPORT, INC. Reviews

Review Filters
Profile Name
Star Rating
132
39
1
0
1
Verified User in Retail
AR
Verified User in Retail
10/16/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Great UI and Customization, but Needs Better Analytics and Support

|Ada
I really appreciate the user interface and design, along with the different ways available to handcraft a user experience.
VF
Veronica F.
10/15/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Easy to Use, but Integration with Zendesk Is Challenging

|Ada
I like the ease of use and the way the product is built.
Verified User in Food & Beverages
AF
Verified User in Food & Beverages
10/14/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Excellent Support and Easy Integration, but Some Workflow Challenges with Ada

|Ada
The support we receive from Ada truly stands out compared to other tools we use for customer experience. From the start, the tool seemed to immediately grasp how our business operates and integrated smoothly with our existing suite of tools. It is extremely user-friendly, and whenever we encounter any issues or confusion, the team responds quickly to our questions and provides excellent support. Overall, our experience has been very positive.

About

Contact

HQ Location:
Toronto, Ontario

Social

@ada_cx

What is ADA SUPPORT, INC.?

Ada is an AI customer service company making service extraordinary for everyone. A transformation partner and platform that helps enterprise companies deliver experiences people love by accelerating a businesses’ AI maturity and improving Agent performance.

Details

Year Founded
2016
Website
ada.cx