Products

Voxjar is a call recording software that helps SMB contact centers monitor 100% of their agents' calls and automatically surfaces problems and training opportunities.

WinCall Call Accounting tracks all calls from all PBXs, SIP VoIP, Virtual PBXs (includes ShoreTel, Cisco, Avaya, and legacy systems).

Reveal communication trends and empower your business to make informed decisions with advanced call reporting tools.

Q-Suite is a multi tenant system that provides features for both premise based and hosted contact centers.

ia.Enterprise is a quality and liability management solutions that helps with call recording and monitoring, screen capture, quality management, agent scoring, and agent scripted coaching and learning.

Kunnect is a call queuing capability that utilizes business information to deliver personalized call treament and to support routing decisions.

iTrust provides cybersecurity risk ratings and risk intelligence to help businesses build trusted relationships with their vendors, partners, and suppliers. iTrust collects and analyzes third-party risk metrics using machine learning to deliver 360 vendor security and compliance visibility. iTrust is designed to be the world's most intelligent cyber risk rating and threat intelligence platform.

Swarmica is a FaaS tool that seamlessly integrates into existing Zendesk setup, builds up integral Swarmica metrics to show current Support Team Efficiency, and provides leverages to drive necessary steps to improve it. Make your support agents smart and knowledgeable to provide fantastic Support! Swarmica helps to manage the collective knowledge of the team and use it for new hires’ training and onboarding, decreasing the time to proficiency by 50%. You may not worry much about attrition any

Our Business Transforms communication and enterprise networks from a legacy environment to VoIP and cloud-based communication

Bitnami's LAMP Stack is a comprehensive, ready-to-use development environment that integrates Linux, Apache, MariaDB, and PHP. Designed for developers seeking a streamlined solution, it simplifies the process of building and deploying PHP-based web applications by providing a pre-configured platform that is consistent across various operating systems and cloud environments. Key Features and Functionality: - Pre-Configured Environment: Includes essential components such as Apache Web Server, Ma

The Optimized LEMP Stack PHP 7 by Jetware is a pre-configured and performance-tuned environment designed for deploying PHP web applications. This stack replaces the traditional Apache server with Nginx, a lightweight yet powerful web server, and utilizes PHP in `php-fpm` mode to enhance processing efficiency. It also includes MariaDB for database management, providing a comprehensive solution for developers seeking a robust and efficient platform. Key Features and Functionality: - Nginx Web Se

Onsiter supports organizations in the full procurement process with an easy-to-use external workforce platform that gives you maximum market reach and complete control over each consultant request – entirely for free. Some of the features in Onsiter: - Search, filter, and contact independent consultants and consulting firms across Denmark and the EU. -Manage all your new and existing vendors in one unified interface. - Build reports and manage statistics on your external workforce spendings. -

Comstice is a Cisco Solution Partner that creates ideas for simple business solutions. Focusing on customer collaboration, Big Data Analytics and Software-Defined Networks (SDN), Comstice utilizes mobile features for greater customer experience and more efficient use of workforce. By helping employees connect as a team, Comstice enables enterprises to run better customer service, responsive business for ever changing customer demands and outperform in competition. Head office in London, and US

AVDOR CIS is a call & screen recording solution for businesses, enterprices, call and contact centers; suitable for diverse telephony infrastructures. 100% integration with leading PBX switches: Cisco, Avaya, Genesys, Speakerbus, Mitel, AudioCodes, SIPREC, NEC, Panasonic, Huawei and others. Crystal Quality by Avdor CIS provides management of recordings of all types (call centers, contact centers, telephony, mobile phones, screen capture, SMS, Skype for Business and more) using a simple,

The PacketFabric Connectivity Cloud removes all the network barriers to realizing your business goals, without compromising mission-critical requirements.

The #1 whistleblowing system for organizations using Google Workspace or Microsoft 365. Trusted, secure and easy to use.

Mobilunity BPO provides a wide range of IT, marketing and recruitment services. We help businesses find experts to help organize and streamline many of their processes. Among our services you can find customer care, SaaS support, ecommerce support, SEO services outsourcing, sales outsourcing, HR services, virtual assistance and much more. Our company was founded in 2010 and during our work we managed to create a team of people who perfectly know their job and can find the best employees, who

iScale Solutions offers comprehensive customer support outsourcing services designed to enhance customer satisfaction and loyalty. By leveraging a network of skilled professionals, iScale provides businesses with cost-effective solutions to manage customer interactions across various channels, ensuring a seamless and high-quality customer experience. Key Features and Functionality: - Customer Service Representatives (CSRs: Experienced agents adept at addressing customer needs, resolving issues

In an increasingly agile and technology-driven environment, a well-trained staff is essential. At Educate 360, our mission is to increase organizational effectiveness by developing the skills of those who work in it. If your goal is to improve efficiency, increase cross-functional alignment, and drive results that help exceed your business’ performance goals we are here to help. We pride ourselves on designing training, coaching, and consulting solutions that deliver results. We support your org

Village Helpdesk is a Support-as-a-Service that provides augmented customer care and support services for growing startups and tech companies around the globe Our mission is to make the first customer a forever customer. We accomplish it by providing secure customer care powered by human empathy and tech solutions exceeding the in-house-like quality of service. We offer: • 10 years of experience; • 1000+ professionals on the team; • 200+ clients worldwide; • 42 operational languages; • PC