Pobuca Experience Cloud helps you measure, design, and improve Customer Experience (CX) to increase customer satisfaction, loyalty, and advocacy.
Hashmato (Previously DinePlan) is an end-to-end software solution designed to enhance operations for restaurants, retail businesses, and beyond. We provide customizable tools such as POS systems, inventory management, self-ordering kiosks, and more. Our solutions boost customer experiences, streamline workflows, and enable data-driven decision-making. Based in Singapore, Hashmato supports global businesses with cutting-edge technology and expert guidance, fostering efficiency and growth in a com
Graphlogic Conversational AI Platform consists on: Robotic Process Automation (RPA) and Conversational AI for enterprises, leveraging state-of-the-art Natural Language Understanding (NLU) technology to create advanced chatbots, voicebots, Automatic Speech Recognition (ASR), Text-to-Speech (TTS) solutions, and Retrieval Augmented Generation (RAG) pipelines with Large Language Models (LLMs).
Future-proof your quick service restaurant with Solutions 4 Delivery and its features such as delivery, e-commerce, and POS. Create the optimal order flow, and enable your business to focus less on operations and more on personalizing your service to increase customer satisfaction. Generate customers, increase average order value, and create better food experiences Solutions 4 Delivery offers full-service software as a service for multi-unit quick service restaurant chains. Delivering all digit
Gridspace turns streaming conversational speech audio into useful data and service metrics.
Xdroid is a software development company enabling digital transformation in contact centers through voice and text solutions based on artificial intelligence and machine learning. By processing 100% of customer interactions, we automatically provide objective, consistent and valuable insights and information about each conversation.
Converz Analytics is a technology company that uses artificial intelligence to improve customer experiences. Our software analyzes and assesses customer conversations on any channel and helps employees to take the next step in their personal development.
Analyze LIVE calls with high accuracy, alerts, reminders, scripting, and call scoring. Do it all while the call is occurring:
Knowlarity's Speech Analytics platform is an AI-driven solution designed to transform customer interactions into actionable insights. By leveraging advanced speech recognition and natural language processing technologies, it enables businesses to transcribe and analyze conversations in real-time, facilitating a deeper understanding of customer sentiments and behaviors. This comprehensive analysis aids organizations in refining their services, enhancing customer satisfaction, and making informed
Effortlessly monitor 100% of your team's calls and provide instant feedback that genuinely improves performance in any language with Oxus.AI speech analytics.
Product Description: Contexta360 is an advanced AI-driven conversational intelligence platform designed to revolutionize customer interactions across voice, video, chat, email, and app channels. By harnessing cutting-edge speech analytics, real-time agent assistance, and conversational assistants, Contexta360 empowers organizations to optimize every customer engagement. Its scalable, multilingual capabilities enable seamless operation on a global scale, ensuring consistent and effective communi
Castel Speech Analytics offers transcription speech analytics that documents customer conversations, enhancing the post-call review process for your contact center.Our intuitive post-call review capability yields clear and understandable insights into customer interactions
OpenText™ Explore is a discovery solution that allows business and call center professionals to view cross-channel interactions collectively for a comprehensive picture of customer behaviors and relationships.
Truly listen, accurately understand and efficiently respond to your customers with our NLU technology. Having the right Natural Language Understanding (NLU) – is the difference of your customer staying on the call or hanging up. Whether you get that call retention or not. If your solution is not understanding what the customer is saying, then ultimately the accuracy rate will be low, and the response to the customer will not make sense. So why would they want to use this type of self-service, if