Products

Engage WFM manages your historical data and selects the appropriate method to provide an accurate and realistic workforce forecast for your call center and calculates requirements in a multi-skilled environment, avoiding repetitive analytical simulations.

SWEET! is a call accounting software that provides you with information to make choices for your business with in-depth reporting on incoming, outgoing, and internal calls.

Sabey Data Centers continues to serve the world’s most exciting enterprises and institutions with customized data center solutions that are efficient, reliable and quick to market.

EdgeConneX builds and operates highly proximate, high-powered, purpose-built data centers tailored to the optimal size, power, and location requirements for any deployments, anywhere in the world.

HorizonIQ high-density Colocation is your destination for a high-performing, more secure and interconnected data center solution. Our strategically located, concurrently maintainable colocation facilities allow you to seamlessly power and scale your infrastructure.

Helps you easily transport large data sets, files and apps between data centers and other facilities. Uses secure, private connections with high scalability and dedicated capacity to support your most data-intensive apps—like financial transactions, medical imaging and R&D information.

Verizon Unified Customer Experience (CX), built on Ciscos Hosted Collaboration Solution (HCS) provides organizations with a hosted cloud omnichannel contact center platform that helps them focus on enhancing customer experiences. It also helps improve agent productivity and enables them to seamlessly interact with customers via voice, email, chat, social and mobile.

QuadraNet operates space in the LA Telecom Center building, located in downtown Los Angeles. They are a full-service data center provider, providing colocation, dedicated servers, cluster management, and complex hosting solutions.

Leading the Way in IVR Payments and Payment Technology for Over 25 Years.

One Inc's CSR Payment Modal is a secure and user-friendly solution designed to assist Customer Service Representatives (CSRs in efficiently capturing and processing policyholder payments without directly handling sensitive financial information. This approach enhances data security and streamlines the payment process, ensuring a seamless experience for both CSRs and policyholders. Key Features and Functionality: - Pay-by-Link via Email: CSRs can send secure payment links to policyholders' emai

At Cloud Telephony, our sales and support teams have over six years of experience in the telecommunications industry. Experienced sales team available nationwide. Largest team of engineers in the industry so you have support when you need it. Our helpdesk is open 24/7. One solution to scale with your business: Whether you’re a small business looking to grow Bigger, a large business wanting to streamline, or a multi-site business needing to work as one, we have got a solution to match and can evo

Encoded's Agent Assisted Payments solution enables contact center agents to securely process customer payments over the phone while maintaining real-time communication. This system ensures that sensitive card details are never exposed to agents, thereby enhancing security and aiding in PCI DSS compliance. Customers input their payment information using their telephone keypad, with agents receiving immediate on-screen feedback without accessing the actual card data. Key Features and Functionali

Cyxtera's colocation services provide organizations with secure, scalable, and flexible data center solutions across a global footprint of over 60 data centers in more than 30 markets. These services enable businesses to deploy and manage their IT infrastructure efficiently, offering a cloud-like experience with the control and performance of dedicated environments. Key Features and Functionality: - On-Demand Infrastructure: Organizations can evaluate, order, and deploy services such as space,

Performive is a global leader in providing secure, compliant, and fully managed data center solutions tailored for midsize enterprises. With over 20 years of experience, Performive specializes in delivering data resiliency, robust cybersecurity services, and managed cloud environments, enabling internal IT teams to focus on driving growth and innovation. Their services are designed to ensure mission-critical data is always available and recoverable, backed by a global presence and on-demand engi

Provision Data Services is a premier provider of enterprise-class data center solutions, offering colocation, cloud, and managed services from its state-of-the-art facility in downtown Dallas, Texas. Designed to meet the diverse needs of businesses, their services ensure optimal performance, security, and scalability for mission-critical IT infrastructures. Key Features and Functionality: - Colocation Services: Provision's colocation solutions provide a secure environment with redundant

Fifteenfortyseven Critical Systems Realty (1547 is a premier developer, operator, and owner of highly interconnected, custom-designed data centers across North America and Europe. With over 1.25 million square feet of data center space under management, 1547 specializes in delivering cutting-edge solutions that cater to the evolving needs of businesses in the digital age. Their facilities are strategically located to provide unparalleled connectivity, ensuring low-latency access to major network

Colocation Northwest offers comprehensive colocation services, enabling businesses to house their IT infrastructure within state-of-the-art data centers across the Pacific Northwest. With facilities in Seattle, Tacoma, Bellevue, Redmond, and South Hill Seattle, they provide scalable solutions tailored to meet the needs of small enterprises and large corporations alike. Their services encompass secure space, reliable power, efficient cooling, and robust connectivity, ensuring optimal performance

Micronova DC is a Tier III compliant Data Center that offers the most aggressive SLA to support and scale your business to new heights. We are located in Basavanagudi, Bangalore, where our Data Center is 6 kilometres away from the Central Business District and 20KM away from Bangalore International Airport. We deploy global operating standards and procedures along with state-of-the-art infrastructure for customers so that they can access their mission-critical data at all times without any distu

365 Data Centers offers robust colocation services across 20 strategically located, carrier-neutral data centers in the United States. These facilities provide secure environments for housing IT infrastructure, ensuring optimal performance and reliability. With a 100% uptime Service Level Agreement (SLA for power, clients can trust in continuous operation of their critical systems. The data centers are interconnected by a resilient, low-latency nationwide fiber network, facilitating seamless con

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