Articles

In 1916, a new form of accounting revolutionized the way we work.

Fashion is temporary, but style is forever.

Data can be complicated.

With each passing day, we grow more dependent on apps and devices to manage our lives, both inside and outside work.

Summer is coming to an end, which means kids head back to school, pumpkin spice lattes reign supreme, and the build up to the holidays begins.

What is call routing? Call routing is a business management process in which incoming customer calls are automatically routed and placed in a queue based on pre-determined criteria. Some phone call routing systems are also referred to as automatic call distribution (ACD) systems. 

If you work in a customer-facing role, outbound calling is probably part of your daily routine. You pick up the phone, dial a number, wait to see if someone answers, and repeat the process over and over again.

Data analysis is broad, exploratory, and downright complex.

What is versioning? Versioning, in the context of software development, refers to the process of assigning unique identifiers, typically names or numbers, to different states or iterations of a software product. This practice is integral to managing and distinguishing between multiple versions of software artifacts, such as operating systems, applications, and web services.

If your business isn’t taking a close look at its data, there’s a whole world of possibilities that you're missing.