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The G2 on the Digital Transformation of Brand Perception

The G2 on the Digital Transformation of Brand Perception

Think about the last interaction you had with a brand. Maybe you saw a targeted ad on Instagram, opened an email from your favorite retailer, or read online reviews for the latest phone model.
by Stephanie Graham
How to Improve Brand Perception with Social Listening

How to Improve Brand Perception with Social Listening

For marketers, one of the greatest benefits of social media is the opportunity to interact with customers. A successful social media strategy includes both telling customers about a brand and leveraging social listening to truly connect with customers.
by Stephanie Graham
Verbal Communication: You're Saying More Than You Think

Verbal Communication: You're Saying More Than You Think

Words are hard to ignore.
by Mary Clare Novak
HR Trends: 5 Major Human Resource Innovations in 2019

HR Trends: 5 Major Human Resource Innovations in 2019

Last year G2 Crowd introduced predictions for 2018’s major digital trends, but this year the focus is on trends in specific industries and how digital transformation will affect them in 2019. 
by Courtney Moran
5 Types of Environmental Graphic Design

5 Types of Environmental Graphic Design

A store with no labels; streets with no signs; hotels with no room numbers.
by Daniella Alscher
The 21 Essential Customer Service Skills for Every Employee

The 21 Essential Customer Service Skills for Every Employee

It’s easy to fall down the rabbit hole of customer-acquisition. 
by Kristen McCabe
The Impact of the COVID-19 Pandemic on Software Search

The Impact of the COVID-19 Pandemic on Software Search

The entire world at large has felt the effects of the COVID-19 pandemic. We’ve seen businesses in all industries either crumble, scramble to recover, or unexpectedly find and leverage an unforeseen opportunity to excel.
by Jasmine Lee
Natural Language Processing 101: What It Is and How It Works

Natural Language Processing 101: What It Is and How It Works

I used Grammarly to help me write this piece.
by Aayushi Sanghavi
What Is WACC? (+ How Companies, Investors, and You Can Use It)

What Is WACC? (+ How Companies, Investors, and You Can Use It)

If you know the first thing about capital structure, you know that companies fund themselves with a combination of debt and equity.
by Maddie Rehayem
Barriers and Benefits to Internal Communication in Business

Barriers and Benefits to Internal Communication in Business

At the beginning of every task, whether it is directly thought about or not, a goal is set.
by Mary Clare Novak