Articles

While Google Chrome is already considered an extremely effective web browser, there are a few ways you can enhance your experience online.

The entire world at large has felt the effects of the COVID-19 pandemic. We’ve seen businesses in all industries either crumble, scramble to recover, or unexpectedly find and leverage an unforeseen opportunity to excel.

Fintech that facilitates financial inclusion may be one of the more altruistic applications of fintech. In truth, many banks and fintechs are looking at financially excluded demographics as a potential windfall.

Customer relationship management (CRM) software is not a new technology. It first made its debut in the mid-'80s before the term CRM was even coined. The combination of database marketing and contact management was handy in a world just realizing the utility of relatively small and inexpensive desktop computers; businesses haven’t looked back since.

Summer is coming to an end, which means kids head back to school, pumpkin spice lattes reign supreme, and the build up to the holidays begins.

A store with no labels; streets with no signs; hotels with no room numbers.

The beauty of collaboration and content management software is that they’re universally helpful.

Every growing business encounters a daily onslaught of support requests from potential and existing customers. Even the most elite customer support teams can be defeated by the endless inquiries. The results: missed emails, ignored phone calls, a million open tickets on the support spreadsheet, and a sharp decline in customer satisfaction.

Some conversations can’t wait.

This post is one part of G2's 2020 digital trends series. Read more about G2’s approach to digital transformation trends in an introduction from Michael Fauscette, G2's chief research officer.