Articles

Cyber attacks steal data and cost victims millions of dollars in penalties. It can even devastate an organization’s reputation. Cybersecurity protocols and practices help companies defend sensitive information against these kinds of attacks.

What is UX? User experience (UX) is every interaction a user has with a business – from the first touchpoint to the stage where a user is converted into a customer. UX design is the discipline of researching user behavior and elements within a customer journey and creating the best possible experience. 

This post is part of G2's 2021 digital trends series. Read more about G2’s perspective on digital transformation trends in an introduction from Michael Fauscette, G2's chief research officer and Tom Pringle, VP, market research, and additional coverage on trends identified by G2’s analysts.

Customer experience software (CX) has dominated discussions of enterprise technology for the past several years—trying to define, measure, improve, and monetize it. The reason for this is simple: If customers are dissatisfied with their experience of your brand, they go elsewhere. Making it easy and enjoyable to do business with you means customers are more likely to come back, buy more, and tell others about your company or product.

Onboarding is like a first date — so what are you doing to impress your new hires? are you making a good impression? 

If you’ve never had your identity stolen or your computer hacked, consider yourself one of the lucky ones.

The events we have lived through and the knowledge we have gained from those happenings make us who we are.

Picture this: your local grocery store stops organizing food into categories. 

Creating a great employee experience has been top of mind for HR professionals for years now. As the competition among employers for talent today is often fierce, it’s no longer enough to give employees a paycheck and benefits; they want to have a great experience coming to work. 

As a recruiter, you know that finding the perfect candidate can feel like finding a needle in a haystack.