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This post is part of G2's 2021 digital trends series. Read more about G2’s perspective on digital transformation trends in an introduction from Michael Fauscette, G2's chief research officer and Tom Pringle, VP, market research, and additional coverage on trends identified by G2’s analysts.

Machine learning is taking almost every industry by storm.

Over the past year, there have been a number of trends that have impacted digital transformation, including artificial intelligence (AI), big data, and robotic process automation (RPA), among many others.

“Alexa, what’s the temperature right now?” 

Imagine a world where computers can learn and adapt on their own. No longer stuck doing just what we program them to do, machines will be able to understand, analyze, and even predict how people behave. This isn’t just a dream; it’s a reality we are quickly moving toward.In today’s information-filled world, the amount of data can be overwhelming. While it’s easy to collect data, the real challenge is finding useful insights from all that information. This is where machine learning comes in.

This post is part of G2's 2021 digital trends series. Read more about G2’s perspective on digital transformation trends in an introduction from Michael Fauscette, G2's chief research officer and Tom Pringle, VP, market research, and additional coverage on trends identified by G2’s analysts.

In the data-driven world, automation is not limited to automating manual tasks. 

Sales operations teams are an essential piece of the sales department puzzle. For sales representatives to properly dedicate focus to making sales, operations teams ensure that representatives are equipped with the right tools and datasets and prevent potential sales pipeline roadblocks by implementing proper sales planning.

Imagine a world where your business anticipates market trends before they emerge; healthcare predicts diseases before symptoms, and your personalized assistant handles your daily schedule.

If you use a smartphone, you probably have come across narrow AI.