Articles

With the popularity of online shopping and regular growth of the e-commerce market, demand for customer service representatives (CSRs) to tend to customer concerns is increasing continuously. 

Business intelligence (BI) is making a significant impact across industries by helping organizations use data to make better decisions and improve operations.

Like many other high tech advancements, IoT is at the forefront of innovation.

Let your car drive itself to you.

The construction industry is moving to the cloud. Shifting the majority of construction operations to the cloud may have been inevitable, but the onset of the pandemic has accelerated the pace of cloud adoption in the construction industry.

This post is one part of G2's 2020 digital trends series. Read more about G2’s approach to digital transformation trends in an introduction from Michael Fauscette, G2's chief research officer.

The implementation of a software system—particularly one as complex and expansive as an Enterprise Resource Planning (ERP)—requires a holistic knowledge of not only the software in question but also an intense understanding of your organization’s business operations and workflows.

How you talk the talk says a lot about how you walk the walk.

Fileless malware attacks are on the rise as more hackers use it to disguise their nefarious activities. These threats leverage a computer’s existing, whitelisted applications and computing power against itself. This is what security professionals refer to as “live off the land” threats. 

No matter how dry or stale people think accounting and finance is, these functions are vital to the health of any company. Felipe Torres, a financial analyst at G2, further explains that finance and accounting functions “...help us prepare for the future and drive strategies that ensure we're maximizing our potential.”