GoCardless Reviews & Product Details

What I like best about GoCardless is its seamless automation of recurring payments and direct debits. It reduces administrative effort and ensures timely transactions, making cash flow management simple and reliable for both businesses and customers. Review collected by and hosted on G2.com.

One drawback of GoCardless is that payment processing times are sometimes slower than anticipated. Additionally, the reporting features could be more comprehensive, offering greater detail to help users better understand transaction trends and customer behavior. Review collected by and hosted on G2.com.

Easy to integrate with our accounts and clients can easily set up their DDR Review collected by and hosted on G2.com.

Old fashioned interface and limited dashboard Review collected by and hosted on G2.com.

I like the ease of taking payments automatically with GoCardless. The ease of use and setting up new accounts is beneficial, as creating the subscriptions and time frames is so simple. The initial setup of GoCardless was extremely easy, which adds to its value. Review collected by and hosted on G2.com.

Nothing, it works really well for what I require. Review collected by and hosted on G2.com.

It help us a lot to collect payments from our partners using direct debit. It gives us security that we will receive, and we don’t need to wait too long or send many reminders. Most of the process is automatic, which save us a lot of time every month. Review collected by and hosted on G2.com.

In our personal case, we had some problems with the QuickBooks integration. The payments are not always matched correctly with the right invoices. It doesn’t mark the invoice as paid automatically like we expected, so our finance team still need to check and organize who paid what. It creates a bit more work for us, even if the money is already on our side. Review collected by and hosted on G2.com.

We use GoCardless to charge our partners by Direct Debit. It works fine and helps us to be sure we will get the money. No more chasing people to pay invoices. Once the setup is done, it works almost automatic and gives peace of mind. We can focus on the work, not on payments. Review collected by and hosted on G2.com.

I think the fee is a bit high, especially if you have small payments. Also, it takes a few days until we get the money in our bank account after the client pays. I wish it was faster, like 2 days max. Sometimes we need the cashflow more quick. Review collected by and hosted on G2.com.

I like that I don’t need to chase clients for payments anymore. We setup the Direct Debit one time and after that the money come on the right day. No stress, no need to send reminders. It save us lot of time and we know every invoice will be paid. Review collected by and hosted on G2.com.

Commissions are a bit high and it is difficult to convince clients to setup the DD mandate in the beginning, they get confused or think is complicated. Also the dashboard sometimes feel too much, I just want to see simple info fast. Support reply ok but sometimes take time. Review collected by and hosted on G2.com.

GoCardless facilitates bank to bank transfers, which are way cheaper and faster without extra charges. The software is convenient and reliable in handling recurring transactions and no late payments recorded. GoCardless connects with multiple accounting services including Sage, Xero, and others. Review collected by and hosted on G2.com.

Some payments take longer to reflect, and this delay considerably hurts. Often, bank accounts can be frozen and this can affect the reliability of this application. Review collected by and hosted on G2.com.

GoCardless has eliminated all the recurring costs when processing payments using debit or credit cards

The process of revenue payment is fully simplified by the app

Multiple accounts systems or apps are fully integrated with GoCardless

We consistently predict the possible revenue or cash a company will generate Review collected by and hosted on G2.com.

Payments with GoCardless take longer to clear and reflect than other payment options

We face constant verification issues, which result in delayed payments Review collected by and hosted on G2.com.

It’s simple to use and works great for collecting subscriptions automatically. We don’t need to worry about chasing customers, and everything is well organized in the dashboard. Review collected by and hosted on G2.com.

Sometimes the payouts take a bit long, especially with new customers and commissions are high. Also, we miss the option to accept card payments directly. Review collected by and hosted on G2.com.

User friendly platform, amazing customer support Review collected by and hosted on G2.com.

The first year went really smoothly. Nothing to dislike Review collected by and hosted on G2.com.