--- title: GoCardless Reviews meta_title: 'GoCardless Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 321 reviews by the users' company size, role or industry to find out how GoCardless works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 321 scale: '5' date_modified: '2026-09-28' parent_category: name: Payment url: https://www.g2.com/categories/payment ---

GoCardless Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the seamless automation of GoCardless, simplifying payment processes and enhancing cash flow management effortlessly. (8 mentions)
Users value the ease of use of GoCardless, enjoying seamless automation for stress-free payment management. (8 mentions)
Users appreciate the seamless automation of GoCardless, simplifying payments and enhancing cash flow management effortlessly. (6 mentions)
Users appreciate the seamless automation of GoCardless, enhancing cash flow management with reliable recurring payments. (5 mentions)
Users appreciate the helpful customer support of GoCardless, enhancing their experience and confidence in the service. (4 mentions)
Users experience payment issues with GoCardless, leading to delays, administrative burdens, and integration challenges. (6 mentions)
Users report slow payment processing, leading to administrative burdens and complications with recurring billing and client setups. (5 mentions)
Users face billing issues with GoCardless, including delayed payments and complications from verification problems. (3 mentions)
Users are concerned about high fees for small payments, impacting cash flow and complicating client onboarding. (3 mentions)
Users experience payment delays with GoCardless, which can significantly hinder cash flow and reliability. (3 mentions)

5 Pros or Advantages of GoCardless

5 Cons or Disadvantages of GoCardless

AT
ADITYA T.
Software Engineer
Mid-Market (51-1000 emp.)
"GoCardless:Effortless Recurring Payments."
5/5
What do you like best about GoCardless?

What I like best about GoCardless is its seamless automation of recurring payments and direct debits. It reduces administrative effort and ensures timely transactions, making cash flow management simple and reliable for both businesses and customers. Review collected by and hosted on G2.com.

What do you dislike about GoCardless?

One drawback of GoCardless is that payment processing times are sometimes slower than anticipated. Additionally, the reporting features could be more comprehensive, offering greater detail to help users better understand transaction trends and customer behavior. Review collected by and hosted on G2.com.

John J.
JJ
John J.
Hertford Accountant
Small-Business (50 or fewer emp.)
"Easy Integration and Simple DDR Setup for Clients"
5/5
What do you like best about GoCardless?

Easy to integrate with our accounts and clients can easily set up their DDR Review collected by and hosted on G2.com.

What do you dislike about GoCardless?

Old fashioned interface and limited dashboard Review collected by and hosted on G2.com.

simon g.
SG
simon g.
Mobile App Developer and Website Builder and SEO Services
Small-Business (50 or fewer emp.)
"Effortless Payments and Setup with GoCardless"
0/5
What do you like best about GoCardless?

I like the ease of taking payments automatically with GoCardless. The ease of use and setting up new accounts is beneficial, as creating the subscriptions and time frames is so simple. The initial setup of GoCardless was extremely easy, which adds to its value. Review collected by and hosted on G2.com.

What do you dislike about GoCardless?

Nothing, it works really well for what I require. Review collected by and hosted on G2.com.

João S.
JS
João S.
IT
Telecommunications
Small-Business (50 or fewer emp.)
"Useful for collecting money but could be better"
4/5
What do you like best about GoCardless?

It help us a lot to collect payments from our partners using direct debit. It gives us security that we will receive, and we don’t need to wait too long or send many reminders. Most of the process is automatic, which save us a lot of time every month. Review collected by and hosted on G2.com.

What do you dislike about GoCardless?

In our personal case, we had some problems with the QuickBooks integration. The payments are not always matched correctly with the right invoices. It doesn’t mark the invoice as paid automatically like we expected, so our finance team still need to check and organize who paid what. It creates a bit more work for us, even if the money is already on our side. Review collected by and hosted on G2.com.

I
Isabel .
marketing
Small-Business (50 or fewer emp.)
"Good tool for getting paid, but could be faster"
4/5
What do you like best about GoCardless?

We use GoCardless to charge our partners by Direct Debit. It works fine and helps us to be sure we will get the money. No more chasing people to pay invoices. Once the setup is done, it works almost automatic and gives peace of mind. We can focus on the work, not on payments. Review collected by and hosted on G2.com.

What do you dislike about GoCardless?

I think the fee is a bit high, especially if you have small payments. Also, it takes a few days until we get the money in our bank account after the client pays. I wish it was faster, like 2 days max. Sometimes we need the cashflow more quick. Review collected by and hosted on G2.com.

MR
Miguel R.
CTO
Small-Business (50 or fewer emp.)
"Easy way to get paid always on time"
4.5/5
What do you like best about GoCardless?

I like that I don’t need to chase clients for payments anymore. We setup the Direct Debit one time and after that the money come on the right day. No stress, no need to send reminders. It save us lot of time and we know every invoice will be paid. Review collected by and hosted on G2.com.

What do you dislike about GoCardless?

Commissions are a bit high and it is difficult to convince clients to setup the DD mandate in the beginning, they get confused or think is complicated. Also the dashboard sometimes feel too much, I just want to see simple info fast. Support reply ok but sometimes take time. Review collected by and hosted on G2.com.

Sunnysher H.
SH
Sunnysher H.
Digital Marketing Expert
Medical Practice
Small-Business (50 or fewer emp.)
"Streamlining Payments with GoCardless, Despite some Delays Experienced"
4.5/5
What do you like best about GoCardless?

GoCardless facilitates bank to bank transfers, which are way cheaper and faster without extra charges. The software is convenient and reliable in handling recurring transactions and no late payments recorded. GoCardless connects with multiple accounting services including Sage, Xero, and others. Review collected by and hosted on G2.com.

What do you dislike about GoCardless?

Some payments take longer to reflect, and this delay considerably hurts. Often, bank accounts can be frozen and this can affect the reliability of this application. Review collected by and hosted on G2.com.

ML
Mikes L.
Senior Accountant
Information Technology and Services
Small-Business (50 or fewer emp.)
"Robust Tool for Automating Recurring Expenses, but Has Verification Issues"
4/5
What do you like best about GoCardless?

GoCardless has eliminated all the recurring costs when processing payments using debit or credit cards

The process of revenue payment is fully simplified by the app

Multiple accounts systems or apps are fully integrated with GoCardless

We consistently predict the possible revenue or cash a company will generate Review collected by and hosted on G2.com.

What do you dislike about GoCardless?

Payments with GoCardless take longer to clear and reflect than other payment options

We face constant verification issues, which result in delayed payments Review collected by and hosted on G2.com.

Rui R.
RR
Rui R.
CSO
Small-Business (50 or fewer emp.)
"Very useful for recurring payments"
4/5
What do you like best about GoCardless?

It’s simple to use and works great for collecting subscriptions automatically. We don’t need to worry about chasing customers, and everything is well organized in the dashboard. Review collected by and hosted on G2.com.

What do you dislike about GoCardless?

Sometimes the payouts take a bit long, especially with new customers and commissions are high. Also, we miss the option to accept card payments directly. Review collected by and hosted on G2.com.

Dimitrios K.
DK
Dimitrios K.
Finance Operations manager
Mid-Market (51-1000 emp.)
"User-Friendly Platform with Outstanding Support"
5/5
What do you like best about GoCardless?

User friendly platform, amazing customer support Review collected by and hosted on G2.com.

What do you dislike about GoCardless?

The first year went really smoothly. Nothing to dislike Review collected by and hosted on G2.com.