Zoom Events and Webinars Features
Registration (8)
Event creation
Process of creating a new event
User registration process
User experience of registering for an event
Payment processing
Ease of use in processing attendee payments
Mobile check-in
Check attendees into events and sessions using a mobile device
On-site tickets and registration
Register attendees and sell tickets on-site
Event creation
Process of creating a new event.
User registration process
User experience of registering for an event
Mobile check-in
Check attendees into events and sessions using a mobile device
Marketing and Communications (11)
Event website creation
Design and manage a dedicated event website
Email automation
Automate email communications with attendees
Email customization
Design and customize email communications
Contact list management
Organize and manage contact list of attendees
Social media promotion
Advertise and promote event using social media integrations
Lead generation and retrieval
Tools for capture and follow-up of leads generated during an event
Lead generation and retrieval
Tools for capture and follow-up of leads generated during an event.
Social media promotion
Advertise and promote event using social media integrations.
Event website creation
Design and manage a dedicated event website.
Email customization
Customize email communications.
Contact list management
Organize and manage contact list of attendees.
Event Operations (8)
Site selection
Tools or directories to select and manage a site or venue for an event
Supplier procurement
Tools or directories to select vendors and suppliers for an event
Hotel and transportation planning
Organize hotel blocks and transportation arrangements for attendees
Staff management
Manage staff resources and communications
Budget management
Tools for tracking event expenses and budgets
Session scheduling
Plan and organize event sessions and schedule
Speaker submissions
Manage abstracts and proposals for event speakers
Exhibition management
Manage exhibitors or sponsors at an event
Attendee Engagement (8)
Event agendas and schedules
Ability for attendees to customize and access a schedule or agenda for an event
Floor plans / maps
Ability for attendees to access floor plans and maps of an event venue
Social media integrations
Tools for attendees to post to social media during an event
Attendee networking
Tools to enable networking for attendees during an event
Attendee surveys
Tools for gathering feedback from attendees during and after an event
Social media integrations
Tools for attendees to post to social media during an event.
Attendee networking
Tools to enable networking for attendees during an event.
Attendee surveys-attendee engagement
Tools for gathering feedback from attendees during and after an event.
Platform (4)
Performance and reliability
Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond
Reporting and dashboards
Access pre-built and custom reports and dashboards
API / integrations
Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications
Multiple event management
Ability to plan and organize multiple events within the platform
At-Event Tools (3)
Business Card Scanner
Offers the option to scan a business card if a badge isn't available.
Notetaking
Allows you to take notes within the app.
Device Rental
Provides devices that host the application.
Post-Event Tools (5)
Lead Follow-Up
Allows you to follow-up with leads within the app.
Lead Analysis
Offers insights into the quality of leads.
Interaction History
View the history of your interactions and badges scanned.
Event Analytics
Provides insights into event performance (viewers, downloads, etc.). This feature was mentioned in 140 Zoom Events and Webinars reviews.
Attendee Reports
Based on 145 Zoom Events and Webinars reviews. Consolidates attendee information for analysis.
Software Offerings (3)
Web Portal
Provides a corresponding web portal that can be accessed from a desktop computer.
Mobile Application
Software is available as a downloadable mobile application.
Integrations & APIs
Integrates with outside software like existing CRM or CMS.
Host Tools (3)
Branding
Allows hosts to add official branding to their webinar. This feature was mentioned in 144 Zoom Events and Webinars reviews.
Role-based Access
Based on 151 Zoom Events and Webinars reviews. Allows hosts to gate access to specific tools based on role.
Recording
Allows hosts to record webinars for later viewing. This feature was mentioned in 160 Zoom Events and Webinars reviews.
Attendee Tools (3)
Registration
Based on 155 Zoom Events and Webinars reviews. Allows attendees to register for webinar attendance within the application.
Attendee Live Chat
As reported in 163 Zoom Events and Webinars reviews. Allows attendees to interact with one another via chat in real time.
Polls and Surveys
Allows attendees to participate in polls and surveys posted by the host. 143 reviewers of Zoom Events and Webinars have provided feedback on this feature.
Integrations (2)
Social Media Integration
As reported in 123 Zoom Events and Webinars reviews. Integrates with social media sites to allow for streaming across sites.
Software Integrations
As reported in 132 Zoom Events and Webinars reviews. Integrates with outside software to provide other features.
Administration (4)
Event Configuration
Supports different types of virtual events and events with multiple concurrent sessions This feature was mentioned in 62 Zoom Events and Webinars reviews.
Event Marketing
Offers features for promoting events through email or social media 56 reviewers of Zoom Events and Webinars have provided feedback on this feature.
Speaker Access and Control
As reported in 65 Zoom Events and Webinars reviews. Allows event organizers to designate multiple speakers and hosts for an online event
Advanced Reporting
Based on 59 Zoom Events and Webinars reviews. Provides analytics features to track event attendance, engagement, and feedback
Virtual Experience (10)
Virtual Lobby
Based on 59 Zoom Events and Webinars reviews. Offers a virtual lobby where users can view sessions, access content, and chat with attendees
Built-In Webcasting
Platform offers native capabilities for webcasting video content 57 reviewers of Zoom Events and Webinars have provided feedback on this feature.
Webcasting Integrations
As reported in 49 Zoom Events and Webinars reviews. Platform offers integrations with webinar and/or video streaming tools
Cross-Device Functionality
As reported in 57 Zoom Events and Webinars reviews. Allows attendees to access event content on multiple devices
Session / Agenda Management
Enable building and publishing session agenda, multi‑track scheduling, speaker assignments, and agenda edits
Live Streaming & Recording
Enable live broadcasting of sessions along with options to record, store, and replay them
Registration & Attendee Management
Support creation of registration forms, ticketing, attendee profiles, waitlists, and badge issuance
Event Setup & Scheduling
Provide tools to define event dates, tracks, session slots, registration periods, and calendar publishing
Branding & Customization
Allow full customization of look & feel (logos, colors, layout, CSS) to match event branding
Interactive Speaker / Moderator Controls
Provide tools for moderators/speakers to manage Q&A, control audience view, mute/unmute, session control
Engagement (7)
Online Event Agenda
Enables attendees to register for multiple sessions and curate a personalized event agenda 60 reviewers of Zoom Events and Webinars have provided feedback on this feature.
Interactive Content
Based on 61 Zoom Events and Webinars reviews. Includes features for Q&A, live polls, and/or group chat
1:1 Networking
Based on 61 Zoom Events and Webinars reviews. Improves the attendee experience with networking or matchmaking capabilities
Exhibitors/Sponsorships
Based on 50 Zoom Events and Webinars reviews. Provides value to event exhibitors or sponsors
Gamification & Incentives
Include leaderboards, points, badges, quizzes, contests to drive participant activity
Real‑Time Interaction Tools
Offer live polls, Q&A, chat, surveys, annotations, emoji/reactions, whiteboards during sessions
Networking / Matchmaking
Support 1:1 meetings, AI matchmaking, breakout rooms, social lounges, networking scheduling
Generative AI (4)
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Generation
Allows users to generate text based on a text prompt. This feature was mentioned in 20 Zoom Events and Webinars reviews.
Agentic AI - Webinar (5)
Autonomous Task Execution
Capability to perform complex tasks without constant human input This feature was mentioned in 16 Zoom Events and Webinars reviews.
Multi-step Planning
As reported in 16 Zoom Events and Webinars reviews. Ability to break down and plan multi-step processes
Cross-system Integration
As reported in 17 Zoom Events and Webinars reviews. Works across multiple software systems or databases
Natural Language Interaction
Based on 18 Zoom Events and Webinars reviews. Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting This feature was mentioned in 16 Zoom Events and Webinars reviews.
Agentic AI - Event Registration & Ticketing (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Agentic AI - Event Management Platforms (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Agentic AI - Lead Retrieval (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Event Marketing (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Virtual Event Platforms (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Administration / Support - Virtual Event Platforms (2)
Role‑Based Access & Permissions
Provide multiple admin roles (organizer, moderator, speaker), with controlled access & rights
Security & Compliance
Support encryption, data protection, authentication, audit logs, compliance standards (e.g. GDPR, SOC2)
Insights & Scale - Virtual Event Platforms (2)
User Capacity & Reliability
Guarantee event scale (max attendees, concurrency) and platform reliability (uptime, SLAs)
Analytics & Reporting
Provide dashboards and reports on registration, attendance, engagement, drop‑offs, session stats
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