--- title: Zoho Survey Reviews meta_title: 'Zoho Survey Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1040 reviews by the users' company size, role or industry to find out how Zoho Survey works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 1040 scale: '5' date_modified: '2026-10-24' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

Zoho Survey Reviews & Product Details

Profile Status

This profile is currently managed by Zoho Survey but has limited features.

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Pricing

Pricing provided by Zoho Survey.

FREE

0

PLUS

$20
per month

User Insights

Average based on 1040 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Zoho Survey Reviews (1,040)

View 1 Video Reviews
Reviews

Zoho Survey Reviews (1,040)

View 1 Video Reviews
4.4
1,040 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and customization options of Zoho Survey, highlighting its intuitive interface that allows for quick survey creation without technical expertise. The seamless integration with other Zoho applications enhances its value, making data collection and analysis efficient. However, some users note that advanced features and reporting options can feel limited, especially in lower-tier plans.

Pros & Cons

Generated from real user reviews
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G2 reviews are authentic and verified.
Arjun M.
AM
Arjun M.
Product Analyst
Information Technology and Services
Mid-Market (51-1000 emp.)
"Easy to Use, Custom Logic Controls, and Seamless CRM Integration"
4/5
What do you like best about Zoho Survey?

Easy to use, customized control with questions with good logic options and best is integration with our crm Review collected by and hosted on G2.com.

What do you dislike about Zoho Survey?

Customer support is very good but only for paid users Review collected by and hosted on G2.com.

Daniela A.
DA
Daniela A.
Language Teacher
Small-Business (50 or fewer emp.)
"Complex Tool with Great Potential and Room for AI Improvement"
4/5
What do you like best about Zoho Survey?

I appreciate Zoho Survey's premade services and templates, which streamline the setup process by allowing me to manage information effortlessly without starting from scratch. The software efficiently organizes survey responses by categories like name and email, making it simple to locate information. I find the email integration particularly beneficial, as it's clear and convenient to collect and manage data with their tools. Additionally, Zoho Survey is known for being affordable, user-friendly on the website, and part of a reputable brand, which makes it an appealing tool to use. Review collected by and hosted on G2.com.

What do you dislike about Zoho Survey?

I find Zoho Survey to be complicated to use, especially when trying to make connections with AI and capture additional information. The AI aspect is not clear, and although there is an assistant, it doesn't provide much help. Additionally, the logic setup, like 'if this, then that', is unclear and requires some coding, making it a bit complicated and not very easy to use. Review collected by and hosted on G2.com.

Verified User in Commercial Real Estate
CC
Verified User in Commercial Real Estate
Small-Business (50 or fewer emp.)
"Easy and Efficient Survey Tool"
5/5
What do you like best about Zoho Survey?

The best thing about Zoho Survey is its user-friendly design, customizable templates, and seamless integration with other Zoho apps. Review collected by and hosted on G2.com.

What do you dislike about Zoho Survey?

The reporting and analytics could be more advanced, and some customization options are limited compared to other survey tools. Review collected by and hosted on G2.com.

Aniket V.
AV
Aniket V.
Head of business Development
Small-Business (50 or fewer emp.)
"Easy Survey Building with an Intuitive Drag-and-Drop Editor"
4/5
What do you like best about Zoho Survey?

It’s easy to build and distribute surveys. The sath and drop editor is intuitive and good selection of questions types Review collected by and hosted on G2.com.

What do you dislike about Zoho Survey?

Should include deeper analytical it’s good for intermediate cases but have limitation in power use Review collected by and hosted on G2.com.

Ganesh G.
GG
Ganesh G.
Senior Software Engineer
Information Technology and Services
Small-Business (50 or fewer emp.)
"Fast Setup and User-Friendly for Small Teams"
4.5/5
What do you like best about Zoho Survey?

I like that Zoho Survey is very simple to use. We were able to launch our first survey within ten to fifteen minutes, and in the next ten to twenty minutes, we had our first report. The setup process is quick and straightforward, which is great for our small team. We don't have to spend much money, time, or human resources on it, making it an ideal choice for us. Review collected by and hosted on G2.com.

What do you dislike about Zoho Survey?

There is nothing wrong with Zoho Survey Review collected by and hosted on G2.com.

AR
Asim R.
Manager Customer Support
Consumer Services
Enterprise (> 1000 emp.)
"Best Survey Software for all sizes of Businesses"
5/5
What do you like best about Zoho Survey?

Able to create Interactive Surveys that our employees will not ignore.

Be able to use color scheme to personalize our surveys with the colors of our Organization logo

Use templates that are already provided by Zoho, which makes our time consumption very less

Be able to send the survey directly to the emails, send a link to in an email or text messages

Analize the results in different charts and tables.

Get the presentable data after the surveys are done, it takes a few minutes and we have the presentation ready Review collected by and hosted on G2.com.

What do you dislike about Zoho Survey?

I had issue registering in the beginning due to the my location keep on changing to Honduras, i would recommend the Support to check that part. i was able to eventually get access as guest Review collected by and hosted on G2.com.

Pearl L.
PL
Pearl L.
Senior Tax Accountant
Small-Business (50 or fewer emp.)
"Effortless Setup and Collaboration"
5/5
What do you like best about Zoho Survey?

I use Zoho Survey as a collaboration tool for the office to make social decisions. It helps in gathering anonymous data for the entire office in a timely manner. I really like the ease of setup and use, which made the initial setup very easy. Review collected by and hosted on G2.com.

What do you dislike about Zoho Survey?

No bad remarks Review collected by and hosted on G2.com.

Vijay S.
VS
Vijay S.
Customer Success Manager
Information Technology and Services
Small-Business (50 or fewer emp.)
"User friendly tool for collecting feedback and research"
4.5/5
What do you like best about Zoho Survey?

The survey tool is really good to be honest. It has all the templates, forms are really easy to make with very minimal effort. The platform has different themes and some of the themes are resonating with our brand colours which make it even better. Email notifications post the user fills the form and reminders are really cool. I personally like the user friendly interface and how easy the form is to make. Review collected by and hosted on G2.com.

What do you dislike about Zoho Survey?

Their support team takes lot of time to respond which is the only concern I have right now. Review collected by and hosted on G2.com.

V. R.
VR
V. R.
Asst mgr
Computer Software
Enterprise (> 1000 emp.)
"Survey from Zoho suite"
3.5/5
What do you like best about Zoho Survey?

offers you to question and analyze prospect opinions on topics and lets you to create new survey Review collected by and hosted on G2.com.

What do you dislike about Zoho Survey?

nothing about least helpful, but need more more categories to prepare surveys, as of now i find it limited but has scope to grow Review collected by and hosted on G2.com.

Amit K.
AK
Amit K.
Founder
Small-Business (50 or fewer emp.)
"Cost-Effective Solution with Easy Zoho CRM Integration"
4/5
What do you like best about Zoho Survey?

It is very cost effective and it easily integrates with zoho crm Review collected by and hosted on G2.com.

What do you dislike about Zoho Survey?

Its user interface need improvements and visual design are not so good Review collected by and hosted on G2.com.

Questions about Zoho Survey? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Esther A.
EA
Esther Albright
•
Last activity about 1 year ago

How do I overcome not being qualified for a survey?

GU
Guest User
•
Last activity 7 months ago

What is Zoho Survey used for?

Pricing Options

Pricing provided by Zoho Survey.

FREE

0

PLUS

$20
per month

PRO

$25
per month
Zoho Survey Comparisons
Zoho Survey Features
Survey Builder
Customizable Questions
Templates
Question Branching
Branding
Multimedia Support
Reporting & Analytics
BI Tools Integration
Data Exporting
Adaptive Learning
Proactive Assistance
Decision Making