Zoho Survey Reviews & Product Details

I find Zoho Survey easy to use, which is important for our organization. It's available on global and public platforms, making it accessible. I also like that it's very easy to handle and comes with coloring features. The approvals process is smooth, and it's overall nice for the organization. It's also very helpful for us in managing tasks. Review collected by and hosted on G2.com.

I think it's all good, but I would like to have calling features in Zoho Survey. During ticketing, it would be helpful if we could directly call users from the tool. Review collected by and hosted on G2.com.

Templates for many commond uses is a good feature. The price is very competitive ofcourse given the number of features. Sharing options are seamless too. Review collected by and hosted on G2.com.

Pricing tiers vs features can be less complicated given it's a growing tool in market. Data reporting visualization looks legacy and can be improved Review collected by and hosted on G2.com.

What I find most helpful about Zoho Survey is its ease of use and intuitive interface. Even first-time users can set up a survey quickly without a steep learning curve. The integration with other Zoho products (like Zoho CRM) is seamless, which makes it easy to align survey data with our existing workflows. The reporting dashboard is also quite comprehensive, offering charts, filters, and export options that simplify analysis. Review collected by and hosted on G2.com.

The downside I’ve noticed is that some of the advanced customization options are limited compared to more premium survey tools. For example, while the templates are good, the design flexibility could be improved to allow more branding control. Additionally, response collection speed can feel a bit slow when dealing with very large surveys or heavy traffic. Review collected by and hosted on G2.com.

Zoho Survey is easy to use and highly customizable. I like the wide range of question types, intuitive interface, and seamless integration with other Zoho applications, which makes collecting and analyzing feedback efficient. Review collected by and hosted on G2.com.

Neutral & Constructive

“Some advanced customization and reporting features are limited compared to other survey tools, and the learning curve can be slightly steep for first-time users.”

Short & Simple

“Limited advanced customization and fewer reporting options in lower plans.”

Balanced & Professional

“While Zoho Survey is easy to use, advanced design customization and in-depth analytics could be improved, especially for complex surveys.” Review collected by and hosted on G2.com.

I use Zoho Survey for collecting customer feedback and conducting surveys. I like its ease of use and customization options, which make creating surveys quick. The user-friendly interface allows me to create and launch surveys without needing any technical expertise. Review collected by and hosted on G2.com.

One thing I would say is it could improve the advanced reporting and visualization option. Review collected by and hosted on G2.com.

Zoho Survey is easy to use and provides a wide range of question types and customization options. It also integrates well with other Zoho applications and provides useful analytics to understand survey responses. Review collected by and hosted on G2.com.

Some advanced features are available only in higher plans, and the interface can take some time for new users to fully understand. More templates and design flexibility would also be helpful. Review collected by and hosted on G2.com.

We have been using Zoho services for over four years now, and Zoho Survey has proven to be very easy to use and implement. We haven't encountered any major issues, and the support has always been excellent. With its numerous features, we find ourselves using it more frequently, and the integration process was extremely straightforward. Review collected by and hosted on G2.com.

There is honestly nothing I dislike about it. Review collected by and hosted on G2.com.

I feel it is very versatile to use, you can easily create surveys, quiz, polls, etc. that too in free. and very easy to use. Review collected by and hosted on G2.com.

I feel they have a limited design options and a few question types whereas there competitors offer varied options in both which can be improved. Review collected by and hosted on G2.com.

1. Very easy to get started, even without prior survey experience.

2. Pricing feels reasonable for regular feedback collection.

3. Integrates well with Zoho CRM and other Zoho tools, making feedback usable. Review collected by and hosted on G2.com.

1. Feature depth is limited for advanced survey logic or analytics.

2. Integrations outside Zoho are basic and sometimes restrictive.

3. Customer support can be slow when issues need quick resolution. Review collected by and hosted on G2.com.

I like Zoho Survey's clean and simple interface, which lets even non-technical users create professional surveys quickly. I also appreciate its seamless integration with other tools. The initial setup was easy with quick account creation and the ability to click and create a new survey, which made the process smooth. Review collected by and hosted on G2.com.

Sentiment analysis and cross tabs are decent with occasional glitches and setup issues. The flow is less seamless. It has limited design flexibility and outdated visuals, making surveys look generic or less modern. There is a need for enhanced design tools with streamlined advanced logic. Review collected by and hosted on G2.com.