Zoho Survey Reviews & Product Details

What I like about Zoho Survey is how easy is it to create and share surveys without needing any technical skills. The interface is clean & intuitive, so building surveys feels quick & straightforward even for the first time users.

The most helpful part is the variety of question types & templates available. It makes easy to design surveys for different use cases like customer feedback, employee surveys & market research.

Zoho Survey is also affordable compared to many survey tools, It is value for money especially for small teams & businesses. Review collected by and hosted on G2.com.

One thing which I dislike about Zoho Survey is some of its advance features is only available when we upgrade the plan, so for more complex surveys it may feel restrictive.

Customization is very limited in designing the surveys, basic branding is possible but its not much flexible to fully customize the layouts or styles.

The built-in reports are good for summaries but deep analytics or custom report is limited. Review collected by and hosted on G2.com.

I use Zoho Survey to get employee feedback effectively, no matter where they are located. What I like most is its ease of use, including the ability to quickly create surveys and its intuitive, user-friendly setup. The multi-channel distribution options are great, allowing me to send surveys through email, text links, social media, QR codes, and even on our website. This makes it easy to ensure everyone is reached. The ability to brand the surveys is a nice touch, and the reporting and analytics provide a simple dashboard to track responses, making the overall process efficient. Review collected by and hosted on G2.com.

While there's very little I don't like about Zoho Survey, the simplicity of the design is not as sophisticated as other survey platforms we use. There are occasional performance lags and result exporting is somewhat limited based on the tiered plan you purchase. I think Zoho Survey would benefit from having a more polished look, better design options for consumer-facing surveys, and allow for better exporting options regardless of the tier plan the consumer is using. Review collected by and hosted on G2.com.

I really like using Zoho Survey when creating surveys because I can choose different templates. I used an education template and added questions like multiple choice and open-ended questions. I can also customize the design and launch it effortlessly. It's great that I can send it through email or even post it in Google Classroom. The setup is very easy, the instructions are clear, and I feel really guided. Overall, Zoho Survey is amazing to me. Review collected by and hosted on G2.com.

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What I like best about Zoho Survey is how easy it is to create and customize surveys, along with its seamless integration with other Zoho apps. The real-time analytics, multiple question types, and clean reporting make it simple to collect and analyze responses without much effort.

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What I dislike about Zoho Survey is that some advanced customization and reporting features are limited to higher-tier plans. Also, the UI can feel a bit cluttered at times, and exporting or deeply customizing reports isn’t always as flexible as expected. Review collected by and hosted on G2.com.

I find Zoho Survey incredibly easy to use, especially for creating internal surveys for feedback on meetings. Its user-friendliness makes creating a survey seamless, and the shareability makes it easy to send out for feedback. I appreciate its prebuilt templates, which are customizable and include logic and a dashboard for reporting. The initial setup was incredibly easy, which is a huge plus for me. Review collected by and hosted on G2.com.

I wish its API Access was more universal so that it can be integrated with more platforms. Review collected by and hosted on G2.com.

I like Zoho Survey for its ease of use, even for non-experienced people, as it offers flexible question types and requires no technical support. I also appreciate the real-time reporting feature, which supports dynamic decision making and helps turn feedback into insights directly. The initial setup was very easy, and I use it with Power BI seamlessly. Review collected by and hosted on G2.com.

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What I like best about Zoho Survey is its simplicity and flexibility in creating professional surveys. The interface is clean and easy to use, allowing me to design surveys quickly with a variety of question types and templates. I also like how easily it integrates with other Zoho products and external platforms, making data collection and analysis smooth. The real-time reports and analytics help me make data-driven decisions without needing complex tools. Review collected by and hosted on G2.com.

While Zoho Survey works great overall, the design customization options could be more advanced to give surveys a more modern look. The free version has some feature limitations, especially with logic and branding. Also, exporting data can occasionally be slow with large surveys. However, these issues are minor compared to its overall functionality and value for money. Review collected by and hosted on G2.com.

I like the grading scale and the opportunity to leave personalized comments, which often capture initial impressions accurately. The auditing process is smooth due to the easy access and review of content internally. Also, it was very easy to set up Zoho Survey, train people, and distribute it. Review collected by and hosted on G2.com.

I find the search capabilities challenging. It was harder to hone in on a particular word, topic, or phrase if it was not spoken clearly through the conversation. Review collected by and hosted on G2.com.

I find Zoho Survey user-friendly, which makes gathering, analyzing, and acting on feedback straightforward. I appreciate the way it automatically syncs survey responses to leads and contacts, updates records, and triggers surveys based on customer actions. The initial setup was easy, which added to the positive experience. Review collected by and hosted on G2.com.

I find the customer support poor, which can be frustrating when issues arise. The interface feels complex and outdated, which makes navigation less intuitive. There's limited branding capability, restricting customization for surveys. Also, handling complex logic in surveys is difficult and could be improved. Review collected by and hosted on G2.com.

I use Zoho Survey to create and distribute surveys for collecting customer feedback, employee opinions, and market research data. I like its ease of use and customization options. The interface is intuitive, making it simple to create professional surveys. The drag-and-drop survey builder is particularly effective, allowing even non-technical users to create and customize surveys easily. I appreciate the wide variety of question types, customizable themes, and branding options, which help tailor surveys to specific audiences. The built-in analytics and reporting tools are great for analyzing responses and sharing insights. Features like logic branching, real-time response tracking, and easy export of reports enhance usability and flexibility. The initial setup was very easy, thanks to the straightforward onboarding process and intuitive interface, allowing me to start collecting responses with minimal setup time. Review collected by and hosted on G2.com.

I feel Zoho Survey is highly effective, but there are a few areas where improvements could enhance the experience. Reporting and analytics could be more advanced and customizable for deeper insights, and the user interface could be more modern in certain sections. Additionally, expanding native integrations with more third-party tools and offering more advanced automation options would make the platform even more powerful and efficient. Review collected by and hosted on G2.com.