--- title: Zoho Survey Reviews meta_title: 'Zoho Survey Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1040 reviews by the users' company size, role or industry to find out how Zoho Survey works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 1040 scale: '5' date_modified: '2026-10-24' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

Zoho Survey Reviews & Product Details

Profile Status

This profile is currently managed by Zoho Survey but has limited features.

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Pricing

Pricing provided by Zoho Survey.

FREE

0

PLUS

$20
per month

User Insights

Average based on 1040 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Zoho Survey Reviews (1,040)

View 1 Video Reviews
Reviews

Zoho Survey Reviews (1,040)

View 1 Video Reviews
4.4
1,040 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and customization options of Zoho Survey, highlighting its intuitive interface that allows for quick survey creation without technical expertise. The seamless integration with other Zoho applications enhances its value, making data collection and analysis efficient. However, some users note that advanced features and reporting options can feel limited, especially in lower-tier plans.

Pros & Cons

Generated from real user reviews
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Ajinkya G.
AG
Ajinkya G.
Project Assistant
Information Technology and Services
Mid-Market (51-1000 emp.)
"Zoho Survey is a powerful online survey platform."
4/5
What do you like best about Zoho Survey?

The platform offers a Drag & Drop Builder, Advanced Logic, Multilingual Support, as well as Security & Compliance features. Review collected by and hosted on G2.com.

What do you dislike about Zoho Survey?

The platform offers limited customization options, making it difficult to tailor it to specific needs. Exporting data is also more complex than expected, which can be frustrating. Additionally, I have encountered issues with integration, and the question formatting capabilities are quite restricted. Review collected by and hosted on G2.com.

John M.
JM
John M.
Customer success associate
Mid-Market (51-1000 emp.)
"Easy to Use and Straightforward"
4/5
What do you like best about Zoho Survey?

Easy to use, and it makes uploading receipts simple. I can scan a receipt and have it automatically turned into an expense. Review collected by and hosted on G2.com.

What do you dislike about Zoho Survey?

Each expense is supposed to be attached to a specific report, but that isn’t always clear. Review collected by and hosted on G2.com.

Karthik k.
KK
Karthik k.
Sales Development Representative
Small-Business (50 or fewer emp.)
"Had an amazing ease of use and smooth experience"
5/5
What do you like best about Zoho Survey?

Zoho Survey is easy to use and makes it simple to create forms and surveys quickly. I like that it has good customization options for questions and logic, and the reports are clear and easy to understand. It also connects well with other Zoho apps, which helps keep all the data in one place. Review collected by and hosted on G2.com.

What do you dislike about Zoho Survey?

Sometimes the interface feels a bit dated, and a few advanced features take extra clicks to find. The design options for surveys could also be more modern, and the mobile preview doesn’t always match how the survey looks on an actual phone. Review collected by and hosted on G2.com.

Priyanka S.
PS
Priyanka S.
Customer Insight & Strategy
Mid-Market (51-1000 emp.)
"Effortless Survey Creation with an Intuitive Interface"
4/5
What do you like best about Zoho Survey?

The interface is clean and intuitive. Creating a survey, adding logic, or adjusting settings easily. Themes can be customized, and can add your own branding. Review collected by and hosted on G2.com.

What do you dislike about Zoho Survey?

When working with large datasets, I find that the filtering options available in the analytics and reporting module are quite limited. Review collected by and hosted on G2.com.

Aviral G.
AG
Aviral G.
Manager- E-commerce
Enterprise (> 1000 emp.)
"Seamless Integrations Elevate Survey Experience"
4/5
What do you like best about Zoho Survey?

I like the integrations that Zoho Survey supports. It easily integrates with my OMS and WMS, allowing it to trigger surveys at various touchpoints of the order journey. It also provides personalized input to customers, such as addressing them by their first name. The setup team was quite helpful, and it took us 15 days for the complete setup. Review collected by and hosted on G2.com.

What do you dislike about Zoho Survey?

I believe a dedicated customer success manager could be assigned to explore further opportunities for collaboration and better issue resolution. Review collected by and hosted on G2.com.

Vikram A.
VA
Vikram A.
Administrative Assistant
Small-Business (50 or fewer emp.)
"Two-Way Sync Makes Survey Prefill Effortless"
4.5/5
What do you like best about Zoho Survey?

It has two way sync and i can use CRM data to pre fill survey Review collected by and hosted on G2.com.

What do you dislike about Zoho Survey?

Formating options are not good need to improve that and hard to make survey look modern Review collected by and hosted on G2.com.

Aattisho B.
AB
Aattisho B.
Project Coordinator
Mid-Market (51-1000 emp.)
"Powerful Survey Tool with Great Customization and Insights"
5/5
What do you like best about Zoho Survey?

I like Zoho Survey’s ease of use and flexibility the most. Creating surveys is intuitive, with a wide range of question types and customization options. The reporting and analytics tools are robust, allowing me to gain actionable insights quickly. I also appreciate its seamless integration with other Zoho products, which streamlines workflows significantly. Review collected by and hosted on G2.com.

What do you dislike about Zoho Survey?

While Zoho Survey is powerful, I’ve noticed that some advanced features can be a bit tricky to set up at first. The user interface, though intuitive for basic surveys, can feel slightly cluttered when managing complex surveys or large datasets. Additionally, reporting could benefit from more customization options for visualizations. Review collected by and hosted on G2.com.

RM
Ridhima M.
Marketing Manager
Information Technology and Services
Mid-Market (51-1000 emp.)
"Great Tool for Survey data responses capturing and pushing to Zoho CRM"
5/5
What do you like best about Zoho Survey?

Trigger Response set up is the best. As we are able to send meeting links and other docs or follow up information to a respondent upon form completion.

Also, we have the option to integrate with Zoho sheet so real time data can be access by others to check for responses of participants. Google sheets integration is also a great option. Review collected by and hosted on G2.com.

What do you dislike about Zoho Survey?

Whatsapp and sms integration option should be available just as trigger email to send automated messages to respondents as a part of confirmation. Review collected by and hosted on G2.com.

Bishes Kumar S.
BS
Bishes Kumar S.
Digital Content Creator
Small-Business (50 or fewer emp.)
"Best Data And Good App structure"
4.5/5
What do you like best about Zoho Survey?

The best about Zoho Survey is when it is Review collected by and hosted on G2.com.

What do you dislike about Zoho Survey?

There is some glitch so it felt me disklke Review collected by and hosted on G2.com.

Tamjeed A.
TA
Tamjeed A.
Technical Recruiter
Staffing and Recruiting
Enterprise (> 1000 emp.)
"User Friendly Zoho Survey"
4/5
What do you like best about Zoho Survey?

Easy to use and very reliable for professional surveys. Review collected by and hosted on G2.com.

What do you dislike about Zoho Survey?

You need to buy a plan to access the advanced features. Review collected by and hosted on G2.com.

Questions about Zoho Survey? Ask real users or explore answers from the community

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Esther A.
EA
Esther Albright
•
Last activity about 1 year ago

How do I overcome not being qualified for a survey?

GU
Guest User
•
Last activity 7 months ago

What is Zoho Survey used for?

Pricing Options

Pricing provided by Zoho Survey.

FREE

0

PLUS

$20
per month

PRO

$25
per month
Zoho Survey Comparisons
Zoho Survey Features
Survey Builder
Customizable Questions
Templates
Question Branching
Branding
Multimedia Support
Reporting & Analytics
BI Tools Integration
Data Exporting
Adaptive Learning
Proactive Assistance
Decision Making