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Zoho Payroll Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use of Zoho Payroll, praising its user-friendly interface and seamless integrations. (13 mentions)
Users value the user-friendly interface of Zoho Payroll, making it easy to manage payroll tasks and track finances. (13 mentions)
Users commend the automation capabilities of Zoho Payroll, streamlining payroll management and reducing human error. (7 mentions)
Users value the user-friendly experience of Zoho Payroll, finding it simple to onboard employees and manage finances. (5 mentions)
Users commend the user-friendly interface of Zoho Payroll, facilitating easy salary processing and a seamless experience. (5 mentions)
Users experience poor customer support with slow response times, impacting their overall satisfaction with Zoho Payroll. (5 mentions)
Users find the limited features of Zoho Payroll frustrating, especially regarding customization and reporting flexibility. (3 mentions)
Users note that customization options are somewhat limited, particularly for those with complex payroll needs. (2 mentions)
Users find the reporting system to be inflexible, lacking in deeper insights for complex payroll needs. (1 mentions)
Users often face date issues that hinder access to necessary data from previous financial years. (1 mentions)

5 Pros or Advantages of Zoho Payroll

5 Cons or Disadvantages of Zoho Payroll

Zoho Payroll Reviews (20)

Reviews

Zoho Payroll Reviews (20)

4.5
20 reviews
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Shailesh J.
SJ
Shailesh J.
Quality Analyst
Mid-Market (51-1000 emp.)
"Effortless Payroll Management"
4.5/5
What do you like best about Zoho Payroll?

I find Zoho Payroll really easy to use. It provides all the details of my CTC, extra benefits, deductions, and tax information in a clear way, which is super helpful. It's great to see how much was contributed by my company and how my final monthly salary is structured. I also found the initial setup very easy; I just entered my company's email address and it worked perfectly. Additionally, it's really handy because I can open it anytime to show how much I'm earning and track what's been paid monthly. Its performance is super smooth,and Pricing is free of cost for me.Not much integrations as its related to salary,Investment and tax. Review collected by and hosted on G2.com.

What do you dislike about Zoho Payroll?

All the required details related to my salary are explained properly. I don’t find anything missing, except an AI chatbot that could give me an overview. Zoho Team should add some AI features too. Review collected by and hosted on G2.com.

Navojith Shankar G.
NG
Navojith Shankar G.
Information Technology Engineer
Mid-Market (51-1000 emp.)
"Simple and efficient payroll solution"
5/5
What do you like best about Zoho Payroll?

Zoho Payroll makes salary processing extremely easy and accurate. Its automated tax calculations and compliance updates save a lot of manual effort and reduce errors. The integration with Zoho Books and Zoho People creates a seamless experience for finance and HR teams. The employee self-service portal is very convenient for downloading payslips, checking tax details, and submitting proofs. The interface is clean and user-friendly, making it simple to implement and use even for beginners. Review collected by and hosted on G2.com.

What do you dislike about Zoho Payroll?

While Zoho Payroll is reliable, customization options are somewhat limited, especially for organizations with complex pay structures. The customer support response time could be faster, and certain advanced features require manual workarounds. The reporting system could also be more flexible with deeper insights. Additionally, it may take some time for new users to get familiar with all compliance-related features. Review collected by and hosted on G2.com.

Shradha J.
SJ
Shradha J.
HR Manager
Mid-Market (51-1000 emp.)
"It is a great software to automate the payroll process."
5/5
What do you like best about Zoho Payroll?

Ease in operating. It is user friendly. Easy to integrate with other Zoho Applications to track. Good support from the zoho whenever required . You can implement this sofware easily with large group . Review collected by and hosted on G2.com.

What do you dislike about Zoho Payroll?

There is nothing to dislike about this software Review collected by and hosted on G2.com.

Vishal P.
VP
Vishal P.
Software Quality Assurance Lead
Enterprise (> 1000 emp.)
"Best Payroll Software I have used!"
5/5
What do you like best about Zoho Payroll?

Zoho Payroll is one of the most cleanest and easy to use payroll software. It has amazing user experience making it very pleasing to the eye of the user. Also, the features are so intuitive and useful like you can toggle between investment declarations, salary details, your monthly payslips, naturally without any difficulty. I use it very frequently to keep a track of my finances. Review collected by and hosted on G2.com.

What do you dislike about Zoho Payroll?

Extensive customaizations for unique payroll structures might require some technical expertise or additional support. Review collected by and hosted on G2.com.

Sunil Y.
SY
Sunil Y.
Digital Marketing Executive
Small-Business (50 or fewer emp.)
"Had a great experience using this to manage payrolls in our organisation."
4/5
What do you like best about Zoho Payroll?

The best thing I like about Zoho payroll, it is easy to onboard new employees on our company profile.We can check history of employees, all the data is easily available. We used it for month to month payroll processing and pay slip generation. We used it for around 8 months. The customer support is also friendly they help us if we have any issues. Overall transition from old payroll system to this was very easy and streamlined. It was easy to implement with any organisation. Review collected by and hosted on G2.com.

What do you dislike about Zoho Payroll?

The missing feature which acccording to me lacks is running payrolls in batches. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Streamlined Payroll Management for Small to Medium-Sized Businesses"
4/5
What do you like best about Zoho Payroll?

Posting self-appraisal forms by the employees are employee friendly.

Tax filing is very user-friendly as it computes tax by itself when we submit the proofs.

Easy shift between the old regime and the new regime with a click while computing tax.

In compliance with the local laws and regulations.

Supports easy integration with other Zoho products and apps.

An easy user interface for HR and business professionals without in need of any personal training. Review collected by and hosted on G2.com.

What do you dislike about Zoho Payroll?

Response time for the customer service is slow.

Dashboards and the templates page could have been better Review collected by and hosted on G2.com.

AK
Amandeep K.
HR
Mid-Market (51-1000 emp.)
"COMPLY EASILY AND PAY SALARY WITH ANY HASSLE"
4/5
What do you like best about Zoho Payroll?

Zoho Payroll is a great and easy platform to use. The software allows automatic tax & salary calculation with very little human interference. The dashboards are very simple to use and navigate and can be accessed on any device at any time. Easy integration. Additionally, all the compliance parts are pre-entered in the software as per the organization's needs, allowing you as an admin to do things freely. Review collected by and hosted on G2.com.

What do you dislike about Zoho Payroll?

The software needs to be more flexible and the interface can be improved. Review collected by and hosted on G2.com.

Surajit  B.
SB
Surajit B.
IT Manager
Real Estate
Small-Business (50 or fewer emp.)
"ZOHO PAYROLL - Best way to manage your People"
5/5
What do you like best about Zoho Payroll?

1. Very Smooth Onboarding Process

2. Automates payroll calculations, tax deductions etc.

3. API integration option available.

4. Flexible with payroll settings to various pay structures and policies.

5. Employee self Services.

6. Web and App Access. Review collected by and hosted on G2.com.

What do you dislike about Zoho Payroll?

1. Multilayer process flow need to improve.

2. Customer support slow response time.

3. There are some limitations with geographical coverages. Review collected by and hosted on G2.com.

Rini S.
RS
Rini S.
Inside Sales Representative
E-Learning
Small-Business (50 or fewer emp.)
"Best and User-friendly Payroll"
4.5/5
What do you like best about Zoho Payroll?

It is easy to use and track all the calculations simultaneously at the same place. Support is good. Review collected by and hosted on G2.com.

What do you dislike about Zoho Payroll?

Migrating from other sources takes time. Sometimes it leads to slowness. Review collected by and hosted on G2.com.

Himanshi  B.
HB
Himanshi B.
Human Resources Executive Recruitment
Small-Business (50 or fewer emp.)
"It has good features but confusing"
3.5/5
What do you like best about Zoho Payroll?

Its detail oriented. the access control is too much which is good and bad both on the admin side. Review collected by and hosted on G2.com.

What do you dislike about Zoho Payroll?

The processes are too lengthy. Please increase more customer support. most of the time I raise the query and it's overlooked or not answered. We are a potential customer to Zoho Payroll, at least the processes should be explained to us. No option to edit basic historical changes like 'employee exit details', after a month. Review collected by and hosted on G2.com.