--- title: Zoho CRM Plus Reviews meta_title: 'Zoho CRM Plus Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 132 reviews by the users' company size, role or industry to find out how Zoho CRM Plus works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 132 scale: '5' date_modified: '2026-10-23' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools ---

Zoho CRM Plus Reviews & Product Details

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Pricing

Pricing provided by Zoho CRM Plus.

Zoho CRM Plus

$57.00
Per Month

User Insights

Average based on 132 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Per Month

Zoho CRM Plus Reviews (132)

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Reviews

Zoho CRM Plus Reviews (132)

View 1 Video Reviews
4.4
132 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the integrated platform of Zoho CRM Plus, which effectively combines sales, marketing, and support tools into a single interface, enhancing team collaboration. The 360-degree customer view and automation features streamline workflows, making it easier to manage customer interactions. However, many note a common limitation: the steep learning curve for new users due to the extensive features available.

Pros & Cons

Generated from real user reviews
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Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"excellent"
5/5
What do you like best about Zoho CRM Plus?

all the facilities are given from calling to data management Review collected by and hosted on G2.com.

What do you dislike about Zoho CRM Plus?

there is nothing which can be disliked in Zoho. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Zoho CRM"
4.5/5
What do you like best about Zoho CRM Plus?

Zoho is easy to use and has many features. Review collected by and hosted on G2.com.

What do you dislike about Zoho CRM Plus?

No downsides encountered in the product. Review collected by and hosted on G2.com.

Yogesh C.
YC
Yogesh C.
Mid-Market (51-1000 emp.)
"Great tool to use."
4.5/5
What do you like best about Zoho CRM Plus?

Zoho CRM is very simple to use, the User interface is great and the data provided by Zoho CRM is precise. The tool also allows you to get filtered information & at your fingertips. Review collected by and hosted on G2.com.

What do you dislike about Zoho CRM Plus?

In my opinion, the UI should have been more attractive. I think a tool with so many great features, an excellent & beautiful UI would have made Zoho CRM reach more audience. Review collected by and hosted on G2.com.

Rajan K.
RK
Rajan K.
Mid-Market (51-1000 emp.)
"Business Efficiency"
3.5/5
What do you like best about Zoho CRM Plus?

Apart from CRM functionality, email marketing, social media management, help desk support, and project management set the program apart. Suitable for businesses of all sizes, from startups to large enterprises. Review collected by and hosted on G2.com.

What do you dislike about Zoho CRM Plus?

The extensive range of features and customization options can be overwhelming for beginners. Occasional difficulties or gaps in integration options, which may require additional workarounds or custom development. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
UP
Verified User in Pharmaceuticals
Enterprise (> 1000 emp.)
"A user friendly CRM tool"
4/5
What do you like best about Zoho CRM Plus?

Emails are automatically populated for contacts. No need to search inbox for conversations. Reports are easy to customize and use to track different aspects of our business and see where we are in the sales cycle. Review collected by and hosted on G2.com.

What do you dislike about Zoho CRM Plus?

Does not integrate with Microsoft word 2019 seamlessly. I understand Zoho Writer is the preferred method; however, fonts and layouts are not to Word's standards. I need to apply for a workaround to every letter.Calendar should have options so priorities could be listed by color. Or, as an overview, I could see all users in a different color Review collected by and hosted on G2.com.

Shubham E.
SE
Shubham E.
Mid-Market (51-1000 emp.)
"Zoho CRM allows user to do more customization with minimal code"
5/5
What do you like best about Zoho CRM Plus?

Its user interface and easy to used with minimal support Review collected by and hosted on G2.com.

What do you dislike about Zoho CRM Plus?

Currently, the support team is working on determining the time needed to resolve the query. Review collected by and hosted on G2.com.

NB
Noah B.
Small-Business (50 or fewer emp.)
"Zoho CRM Plus is worth the price but effort?"
4/5
What do you like best about Zoho CRM Plus?

what is great about Zoho CRM Plus is that you can run api's in the background to get a watered-down cost-effective solution that compares with the sales force crm. Review collected by and hosted on G2.com.

What do you dislike about Zoho CRM Plus?

what I do not like about zoho CRM plus is that you need to have someone from the zoho support team to work and connect all the widgets Review collected by and hosted on G2.com.

Verified User in Publishing
AP
Verified User in Publishing
Enterprise (> 1000 emp.)
"Simple and user friendly CRM"
5/5
What do you like best about Zoho CRM Plus?

Complete dialer automation for leads flow Review collected by and hosted on G2.com.

What do you dislike about Zoho CRM Plus?

Some time issue with real time data sync and cost Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"I used Zoho CRM for many years."
3/5
What do you like best about Zoho CRM Plus?

When I first started using Zoho CRM, it was a very enjoyable product. The ease of use and the ability to create any desired field were great advantages for the product. There are many buttons, but you can customize them to your liking. Review collected by and hosted on G2.com.

What do you dislike about Zoho CRM Plus?

Zoho CRM does not allow you to completely structure it according to your own needs. In other words, when transferring the structure in your mind to the Zoho product, you may need to be limited to what Zoho can do at some point. Review collected by and hosted on G2.com.

RM
Roger M.
Support manager
Small-Business (50 or fewer emp.)
"Zoho CRM Plus is an awesome CRM product"
4.5/5
What do you like best about Zoho CRM Plus?

It has useful dashboards and everything in a very easy to access user interface. I can access Customer details, Notes, Attachments, contact details, Tasks, Emails related to a contact, Deals etc in one place. Review collected by and hosted on G2.com.

What do you dislike about Zoho CRM Plus?

Sometimes the server is a bit slow, they can improve the speed of access. Also customer service can be improved a bit. Review collected by and hosted on G2.com.

Questions about Zoho CRM Plus? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
•
Last activity 6 months ago

What apps come with Zoho CRM Plus?

0 Upvotes
2
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GU
Guest User
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Last activity almost 3 years ago

What are key features of a CRM system?

0 Upvotes
1
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Pricing Options

Pricing provided by Zoho CRM Plus.

Zoho CRM Plus

$57.00
Per Month
Zoho CRM Plus Comparisons
Zoho CRM Plus Features
Contact & Account Management
Partner Relationship Mgmt. (PRM)
Opportunity & Pipeline Mgmt.
Email Marketing
Campaign Management
Lead Management
Customer Support Portal
Knowledge Base
Call Center Features
Social Collaboration Features