--- title: Zoho Bookings Reviews meta\_title: 'Zoho Bookings Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 54 reviews by the users' company size, role or industry to find out how Zoho Bookings works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 54 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- ### Zoho Bookings Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Zoho Bookings to be **super simple and easy to use** , streamlining the booking process for everyone. [(8 mentions)](https://www.g2.com/products/zoho-bookings/reviews?filters%5Bsentiment_snippet%5D=1321731&qs=pros-and-cons#reviews) Users value the **seamless integration** of Zoho Bookings with various apps, enhancing their scheduling and communication efficiency. [(3 mentions)](https://www.g2.com/products/zoho-bookings/reviews?filters%5Bsentiment_snippet%5D=2150147&qs=pros-and-cons#reviews) Users value the **booking ease** of Zoho Bookings, appreciating its simplicity and effectiveness for team coordination and client scheduling. [(2 mentions)](https://www.g2.com/products/zoho-bookings/reviews?filters%5Bsentiment_snippet%5D=2235491&qs=pros-and-cons#reviews) Users value the **customizable UI** of Zoho Bookings, finding it easy to set up and efficient for individual needs. [(2 mentions)](https://www.g2.com/products/zoho-bookings/reviews?filters%5Bsentiment_snippet%5D=2150077&qs=pros-and-cons#reviews) Users love the **user-friendly design** of Zoho Bookings, which enhances ease of use and implementation. [(2 mentions)](https://www.g2.com/products/zoho-bookings/reviews?filters%5Bsentiment_snippet%5D=2150089&qs=pros-and-cons#reviews) Users face **integration issues** with Zoho Bookings, finding the setup process and notifications frustratingly unclear and complicated. [(4 mentions)](https://www.g2.com/products/zoho-bookings/reviews?filters%5Bsentiment_snippet%5D=2150010&qs=pros-and-cons#reviews) Users find **limited customization** options in Zoho Bookings, restricting their ability to tailor the product to their needs. [(3 mentions)](https://www.g2.com/products/zoho-bookings/reviews?filters%5Bsentiment_snippet%5D=1321713&qs=pros-and-cons#reviews) Users find the **booking issues** frustrating, especially with the lack of integration with Google Calendar for availability. [(2 mentions)](https://www.g2.com/products/zoho-bookings/reviews?filters%5Bsentiment_snippet%5D=2149966&qs=pros-and-cons#reviews) Users report **calendar integration issues** with Zoho Bookings, causing confusion and frustration with scheduling capabilities. [(2 mentions)](https://www.g2.com/products/zoho-bookings/reviews?filters%5Bsentiment_snippet%5D=2149982&qs=pros-and-cons#reviews) Users find the **inflexibility in scheduling** challenging, particularly when managing multiple appointment types and staff schedules. [(1 mentions)](https://www.g2.com/products/zoho-bookings/reviews?filters%5Bsentiment_snippet%5D=2149922&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Zoho Bookings ##### 1. Ease of Use Users find Zoho Bookings to be **super simple and easy to use** , streamlining the booking process for everyone. [ See 8 mentions ](https://www.g2.com/products/zoho-bookings/reviews?filters%5Bsentiment_snippet%5D=1321731&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Great for team booking, managing calendars for entire team and offering consultations." What do you like about Zoho Bookings? We were able to quickly enable the calendar for the entire team and implement the calendar offering it to our clients and prospects to automate demo b ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "does as advertised with one small flaw that's a major inconvenience" What do you like about Zoho Bookings? Super simple, multiple features, controllable UI, great list of features available for inidvidual and team bookings.... ##### 2. Seamless Integration Users value the **seamless integration** of Zoho Bookings with various apps, enhancing their scheduling and communication efficiency. [ See 3 mentions ](https://www.g2.com/products/zoho-bookings/reviews?filters%5Bsentiment_snippet%5D=2150147&qs=pros-and-cons#reviews) See Related User Reviews ![Aritra B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aritra B.") AB Aritra B. Mid-Market (51-1000 emp.) 4.5/5 "A trustworthy solution for appointment scheduling and its value for money" What do you like about Zoho Bookings? 1. The User interface of any zoho product is very good and understandable, and this Zoho Booking is also not an exception. It has an amazing UI and ea ![Satakshi S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Satakshi S.") SS Satakshi S. Small-Business (50 or fewer emp.) 5.0/5 "Zoho Bookings" What do you like about Zoho Bookings? Easy to use and simple to integrate with other applications ##### 3. Booking Ease Users value the **booking ease** of Zoho Bookings, appreciating its simplicity and effectiveness for team coordination and client scheduling. [ See 2 mentions ](https://www.g2.com/products/zoho-bookings/reviews?filters%5Bsentiment_snippet%5D=2235491&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Great for team booking, managing calendars for entire team and offering consultations." What do you like about Zoho Bookings? We were able to quickly enable the calendar for the entire team and implement the calendar offering it to our clients and prospects to automate demo b ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "does as advertised with one small flaw that's a major inconvenience" What do you like about Zoho Bookings? Super simple, multiple features, controllable UI, great list of features available for inidvidual and team bookings.... ##### 4. Customization Users value the **customizable UI** of Zoho Bookings, finding it easy to set up and efficient for individual needs. [ See 2 mentions ](https://www.g2.com/products/zoho-bookings/reviews?filters%5Bsentiment_snippet%5D=2150077&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "does as advertised with one small flaw that's a major inconvenience" What do you like about Zoho Bookings? Super simple, multiple features, controllable UI, great list of features available for inidvidual and team bookings.... ![Tonya Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tonya Y.") TY Tonya Y. Small-Business (50 or fewer emp.) 2.5/5 "Ok but needs some updating" What do you like about Zoho Bookings? It was fairly easy to set up. It has a clean appointment page that was just enough customizable to not make things complicated. It is a very basic app ##### 5. Design Appreciation Users love the **user-friendly design** of Zoho Bookings, which enhances ease of use and implementation. [ See 2 mentions ](https://www.g2.com/products/zoho-bookings/reviews?filters%5Bsentiment_snippet%5D=2150089&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "does as advertised with one small flaw that's a major inconvenience" What do you like about Zoho Bookings? Super simple, multiple features, controllable UI, great list of features available for inidvidual and team bookings.... ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Good tool for organizing day to day tasks" What do you like about Zoho Bookings? Easy to use and implement. User friendly design. ### 5 Cons or Disadvantages of Zoho Bookings ##### 1. Integration Issues Users face **integration issues** with Zoho Bookings, finding the setup process and notifications frustratingly unclear and complicated. [ See 4 mentions ](https://www.g2.com/products/zoho-bookings/reviews?filters%5Bsentiment_snippet%5D=2150010&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "does as advertised with one small flaw that's a major inconvenience" What do you dislike about Zoho Bookings? zoho bookings integration with anything else other than zoho meetings is a pain. for instance, when setting up the integration, the UI doesn't confirm ![Aritra B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aritra B.") AB Aritra B. Mid-Market (51-1000 emp.) 4.5/5 "A trustworthy solution for appointment scheduling and its value for money" What do you dislike about Zoho Bookings? I would not say dislike, but it would have been nicer if there were an easily understandable option for the layman users to do the integration and cus ##### 2. Limited Customization Users find **limited customization** options in Zoho Bookings, restricting their ability to tailor the product to their needs. [ See 3 mentions ](https://www.g2.com/products/zoho-bookings/reviews?filters%5Bsentiment_snippet%5D=1321713&qs=pros-and-cons#reviews) See Related User Reviews AF Adette F. Small-Business (50 or fewer emp.) 4.5/5 "LOVE Zoho Bookings" What do you dislike about Zoho Bookings? - It lacks a little bit of diffent themes and user customization. - I cannot use Payfast as a Payment option. - The expensiveness of the product i ![Aritra B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aritra B.") AB Aritra B. Mid-Market (51-1000 emp.) 4.5/5 "A trustworthy solution for appointment scheduling and its value for money" What do you dislike about Zoho Bookings? I would not say dislike, but it would have been nicer if there were an easily understandable option for the layman users to do the integration and cus ##### 3. Booking Issues Users find the **booking issues** frustrating, especially with the lack of integration with Google Calendar for availability. [ See 2 mentions ](https://www.g2.com/products/zoho-bookings/reviews?filters%5Bsentiment_snippet%5D=2149966&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.5/5 "Good scheduling tool, especially for Zoho One users" What do you dislike about Zoho Bookings? As a Google Calendar user it's a bit frustrating that Zoho Bookings doesn't use the existing entries in Google Calendar to determine if I'm available ![PAUL O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "PAUL O.") PO PAUL O. Small-Business (50 or fewer emp.) 3.5/5 "Zoho Bookings can replace Calendly if they sort out 1 thing!" What do you dislike about Zoho Bookings? It needs to allow you to ask your clients what platform they would like to meet on. Rather they ask you to make a separate meeting for Zoom or Teams e ##### 4. Calendar Issues Users report **calendar integration issues** with Zoho Bookings, causing confusion and frustration with scheduling capabilities. [ See 2 mentions ](https://www.g2.com/products/zoho-bookings/reviews?filters%5Bsentiment_snippet%5D=2149982&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "does as advertised with one small flaw that's a major inconvenience" What do you dislike about Zoho Bookings? zoho bookings integration with anything else other than zoho meetings is a pain. for instance, when setting up the integration, the UI doesn't confirm ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.5/5 "Good scheduling tool, especially for Zoho One users" What do you dislike about Zoho Bookings? As a Google Calendar user it's a bit frustrating that Zoho Bookings doesn't use the existing entries in Google Calendar to determine if I'm available ##### 5. Appointment Management Users find the **inflexibility in scheduling** challenging, particularly when managing multiple appointment types and staff schedules. [ See 1 mentions ](https://www.g2.com/products/zoho-bookings/reviews?filters%5Bsentiment_snippet%5D=2149922&qs=pros-and-cons#reviews) See Related User Reviews ![Tonya Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tonya Y.") TY Tonya Y. Small-Business (50 or fewer emp.) 2.5/5 "Ok but needs some updating" What do you dislike about Zoho Bookings? You can not set up different schedules for different appointment types. It was even difficult to set up different working schedules for different peop ## Top-Rated Alternatives [ ![Calendly](https://images.g2crowd.com/uploads/product/hd_favicon/343c035a7260980d39f06b595d89f2cb/calendly.svg "Calendly") Calendly 4.7/5(2,645) ](https://www.g2.com/products/calendly/reviews) [ ![YouCanBookMe](https://images.g2crowd.com/uploads/product/hd_favicon/1b9a3be639f6045ddafcdfd219e9b7b1/youcanbookme.svg "YouCanBookMe") YouCanBookMe 4.7/5(1,934) ](https://www.g2.com/products/youcanbookme/reviews) [ ![Doodle](https://images.g2crowd.com/uploads/product/hd_favicon/5d252a3f0c2e145b80f24e87b2ac0f6b/doodle.svg "Doodle") Doodle 4.4/5(2,071) ](https://www.g2.com/products/doodle/reviews) [ View All Alternatives ](https://www.g2.com/products/zoho-bookings/competitors/alternatives) AM Asif M. Vice President of Operations Small-Business (50 or fewer emp.) 6/8/2026 "Making Appointment Management Easier" 4/5 What do you like best about Zoho Bookings? What I like most about Zoho Bookings is how seamlessly it integrates with the rest of the Zoho One ecosystem. It connects well with applications such as Zoho CRM, Zoho Campaigns, and Zoho Flow, making it easy to automate scheduling and streamline business processes. Over the years, the interface has evolved significantly and has become much more intuitive and user-friendly, making it easier for both administrators and customers to use. Review collected by and hosted on G2.com. What do you dislike about Zoho Bookings? One area where Zoho Bookings could improve is communication around product updates and interface changes. The platform is updated regularly, but changes are not always communicated clearly, which can make it difficult to understand what has changed and how it impacts existing configurations. Additionally, while the product is powerful, some configuration settings are not always intuitive, particularly for more advanced scheduling and workflow scenarios. A more streamlined setup experience and better documentation around changes would make the platform easier to manage. Review collected by and hosted on G2.com. What problems is Zoho Bookings solving and how is that benefiting you? Zoho Bookings helps us manage appointment scheduling across multiple offices and locations from a single platform. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic RN Rakesh N. Director Small-Business (50 or fewer emp.) 6/2/2026 "Reliable, User-Friendly Scheduling with Continuous Improvements" 4.5/5 What do you like best about Zoho Bookings? Overall, Zoho Bookings is a reliable and user-friendly scheduling solution, and I'm happy with the product. The continuous improvements from the Zoho team are appreciated, and I look forward to seeing additional customization and video features in future releases. Review collected by and hosted on G2.com. What do you dislike about Zoho Bookings? Some areas where I'd like to see further improvements are: More customization options for booking pages and templates. The ability to add video content directly within booking pages to better explain services or provide instructions to customers. Greater flexibility in branding and page design to create a more personalized experience. Review collected by and hosted on G2.com. What problems is Zoho Bookings solving and how is that benefiting you? phone calls required to coordinate meetings. It allows customers and community members to view available time slots, book appointments online, receive automatic confirmations and reminders, and reschedule when needed. For our organization, this saves administrative time, reduces missed appointments, and provides a more professional experience for participants, volunteers, instructors, and clients. The integration with other Zoho applications also helps keep information organized and reduces manual data entry. Overall, it improves efficiency, communication, and customer experience. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Emuobosa O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emuobosa O.") EO Emuobosa O. Customer Success Manager Small-Business (50 or fewer emp.) 6/1/2026 "Effortless Appointment Management, Rich Ecosystem Integration" 5/5 What do you like best about Zoho Bookings? I love that Zoho Bookings makes it easy to catch up with appointment details both on the web and via the mobile app. The integration capabilities are impressive too, especially with Zoho Creator and Zoho Books using Zoho Flow, allowing us to automatically sort free and paid appointments and automate billing where needed. Sorting availability is straightforward, particularly with calendar integrations that let us use our existing blocked times to manage availability efficiently. Additionally, the initial setup was simple yet detailed, letting us customize booking pages with our logo and colors for branding, which I really appreciated. The overall richer experience for managing bookings and integrations across other Zoho products at a simple plan-based pricing was the clincher for us. Review collected by and hosted on G2.com. What do you dislike about Zoho Bookings? Automation could be richer and have a trigger that works before the booking is made so we can handle validations for every booking. Currently, we have to cancel bookings only after getting information that tells us the booking should not be accepted. We hope to validate first before the booking is accepted. Review collected by and hosted on G2.com. What problems is Zoho Bookings solving and how is that benefiting you? I use Zoho Bookings to automatically sort appointments and automate billing with integrations, making it easy to catch up on details via the mobile app and manage availability with calendar integrations. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jayash K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jayash K.") JK Jayash K. Director Computer Software Small-Business (50 or fewer emp.) 4/21/2026 "Phenomenal Booking Experience with Easy Scheduling and Seamless Calendar Integrations" 5/5 What do you like best about Zoho Bookings? The easy to use user interface of the whole bookings helps my customer to Book a free demo is in just a few clicks also I can integrate it with my Google calendar and Google meet along with Zoho meetings so that I can track all of my meetings at one place the performance of the bookings is phenomenal and the pricing is also up to the mark and if I ever encounter any of the problem, the support team is always there for the health and I can also configure Zoho bookings with the ZIA AI agents. Review collected by and hosted on G2.com. What do you dislike about Zoho Bookings? The only thing I dislike about Zoho Bookings is that I can’t integrate bookings with the US data center and the Zoho bookings in the IN data center. Review collected by and hosted on G2.com. What problems is Zoho Bookings solving and how is that benefiting you? Zoho booking is a demo booking software which allow users to book a slot for any time of the day and they can also choose the user from which they want the booking also also as a owner we can also decide the resources being used in the bookings at the present moment Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Austin S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Austin S.") AS Austin S. Product Owner Small-Business (50 or fewer emp.) 6/2/2026 "Flexible White-Labeled Booking with Easy Custom Branding" 5/5 What do you like best about Zoho Bookings? I like that this is a white-labeled appointment booking solution. It lets me connect my own sub-domain and customize the branding with my colors, logo, and name. Review collected by and hosted on G2.com. What do you dislike about Zoho Bookings? I had some trouble integrating one of my Outlook calendars, but had success with Google calendars. So what I did was I wrote a small script using Zoho's own Catalyst platform to auto-sync items from my Outlook calendar to a Google calendar and the system works nicely. Review collected by and hosted on G2.com. What problems is Zoho Bookings solving and how is that benefiting you? It solves the "when are you available" vs "when I'm available" back-and-forth with my clients and with potential leads. With the calendar integration I simply block off times when I'm not available and the online booking calendar adjusts automatically. That way I can point my clients to an easy-to-use calendar to schedule calls with me. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic SZ Sheyla Z. Holistic Anxiety Coach and Energy Healer Small-Business (50 or fewer emp.) 6/4/2026 "User-Friendly Scheduling with Great Customer Service" 5/5 What do you like best about Zoho Bookings? Zoho Bookings is very user-friendly, although it does take some time to set everything up. Once it’s configured, it’s easy to use and straightforward to navigate. I’ve also found the customer service to be really good, which makes the overall experience even better. Review collected by and hosted on G2.com. What do you dislike about Zoho Bookings? I don’t like that I can’t separate the first and last name fields in the backend. It makes the integration with Zoho CRM feel a bit clunky, because I end up having to manually edit client records. Review collected by and hosted on G2.com. What problems is Zoho Bookings solving and how is that benefiting you? I love that I don’t have to worry about reminding clients about their appointments, thanks to the pre-configured reminder templates. It saves me time because I no longer have to send reminders myself. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Mark D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark D.") MD Mark D. Principle Owner of The Consider It Sold Team Small-Business (50 or fewer emp.) 6/2/2026 "Flexible Meeting Types That Sync Seamlessly to My Calendar" 5/5 What do you like best about Zoho Bookings? I love being able to create multiple booking meeting types. It gives me the flexibility to set up different time blocks, and when my clients and agents book appointments, I know exactly what they’re scheduling because Zoho Bookings puts those meetings directly into my calendar. Review collected by and hosted on G2.com. What do you dislike about Zoho Bookings? There isn’t much I dislike. The system is very flexible and makes it extremely easy to configure and maintain. I’d just like the ability to link multiple calendars so I can coordinate it with my other calendars. Review collected by and hosted on G2.com. What problems is Zoho Bookings solving and how is that benefiting you? I love being able to let my clients and agents schedule time with me directly. It’s a great way to show that I’m available and ready to help whenever they need it. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic CC Cassie C. Director of Sales and Marketing Small-Business (50 or fewer emp.) 6/1/2026 "Easy Self-Booking Consultations with Helpful Notifications" 4.5/5 What do you like best about Zoho Bookings? I like that my customers have the ability to book their own consultation easily, without having to speak with anyone. We have multiple types of consultations set up for ease, and we receive notifications with all of their information filled in. Review collected by and hosted on G2.com. What do you dislike about Zoho Bookings? Every so often, our Zoho Bookings will disconnect from our Zoho Vertical CRM, which will force us to manually input in the contacts that have booked. Review collected by and hosted on G2.com. What problems is Zoho Bookings solving and how is that benefiting you? Zoho Bookings allows customers to book their own consultation with my reps, which tend to happen after hours or on weekends when we are not open. Giving our end customers that ability to connect with us even when we are not available is key in our business. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting") AC Verified User in Consulting Small-Business (50 or fewer emp.) 6/3/2026 "Zoho Bookings: Essential Scheduling, Reminders, and Seamless Zoom Integration" 5/5 What do you like best about Zoho Bookings? As a solopreneur and coach, Zoho Bookings is essential for my business. It has drastically simplified the process of booking time with me as a coach, and reduced my no-show rate by over 90% as clients are reminded of upcoming sessions. It also integrates cleanly with Zoom, so meetings are automatically created and scheduled in Zoom and I can see all my upcoming appointments. Coupled with Bookings handling all the billing aspects and the invoices cleanly integrate with my accounting platform, it offers greater flexibility for clients which reduces friction and allows me to book more work. Given that I can integrate Bookings with my accounting software and calendar i have a comprehensive set of workflows that ensure I can satisfy my customers, and achieve a work life balance. Finally, it also Review collected by and hosted on G2.com. What do you dislike about Zoho Bookings? Probably the most frustrating part of Bookings is in cancellation, rebooking and refunds. In my experience if someone tries to book a time and the payment fails, Bookings closes that appointment window - even though the payment should be retried. The result is that this forces the client to choose a new time slot, as the old slot is now closed and unbookable. This is frustrating for the client as they now have to select a less preferred meeting time, and frustrating for me as it blocks an appointment slot for another client. Along similar lines, there is no refund process -- so if a client has prepaid, but cancels in advance there is no refund mechanism -- meaning you have to solve for refunds outside the application. This means you might not be able to refund to the original payment option. This should be handled within the app for clean customer service. Review collected by and hosted on G2.com. What problems is Zoho Bookings solving and how is that benefiting you? I am a coach in my particular niche, before discovering Bookings I was manually coding my website to try an manage appointments, handle invoicing, integrating with my calendar and more. Bookings cleanly solved nearly every sticking point that prevented me from scaling. The integrations section is powerful so I can integrate with my CRM, my accounting software, my email system, my calendar, and my remote meeting software. Virtually every aspect of the overhead of booking 1 on 1 sessions is handled by Bookings. Once I transitioned I was able to significantly increate my customer satisfactions as meetings were easier to book, but also my earnings as I was able to confidently advertising my coaching business knowing the administration aspect was virtually fully automated Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") CC Verified User in Computer & Network Security Small-Business (50 or fewer emp.) 6/3/2026 "Zoho Bookings Makes Scheduling Simple with Powerful Business Features" 4.5/5 What do you like best about Zoho Bookings? What I like best about Zoho Bookings is that it keeps appointment scheduling simple while still offering strong business features. The Microsoft 365 calendar sync helps avoid double bookings, automated reminders and email templates reduce manual follow-ups, and the customizable booking pages make the process look more professional for clients. I also like that it supports integrations with other apps, API access, payments, and team scheduling, which makes it flexible as the business grows. Overall, it saves time, improves coordination, and provides good value compared to handling bookings manually. Review collected by and hosted on G2.com. What do you dislike about Zoho Bookings? Honestly, there is nothing major I dislike about Zoho Bookings. It does what I need for scheduling and booking management, and the overall experience has been smooth so far. Review collected by and hosted on G2.com. What problems is Zoho Bookings solving and how is that benefiting you? Zoho Bookings helps us make scheduling much easier, especially for calls with potential leads. Instead of going back and forth to confirm availability, we can embed it directly on our website so leads can choose a suitable time and book a call with us easily. The calendar sync helps avoid double bookings, and the automated emails and reminders make the whole process smoother and more professional. Overall, it saves time, reduces manual follow-ups, and makes it easier for us to manage new business inquiries. Review collected by and hosted on G2.com. 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